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Frontdesk

Email Drip Sequences

Email Drip Campaigns. Email campaigns that run themselves.

Build CRM-triggered email sequences with personalization, conditional branching, and per-contact send history. Set it once, let it run.

Workflows/Email Drip Campaign
TRIGGER
New lead created

Source Salesforce

Jordan Reyes · Northwind
AI lead scoring

Update contact.lead_score

Score 87 · High intent
Field branch

Branch on lead_score

3 paths evaluated
Score ≥ 80
AI outbound call

Personalized · live context

Connected · 4m 12s
Book appointment

Transfer + calendar

Tue · 2:30 PM
Score 40–79
Send email

Template warm_intro

Opened · clicked
Run code

Call enrich_contact()

200 OK · 142ms
Score < 40
Create ticket

Assign to Nurture queue

Ticket #4821 · open

Core features

Automated emails that feel personal at every step.

Triggered Email Sequences

Start a drip automatically when a new lead comes in, a form is submitted, or any CRM event fires, no manual send required.

CRM Variable Personalization

Merge any CRM field into the email subject and body, every contact gets a message that uses their name, company, service, or deal stage.

Configurable Delay Steps

Space emails across days or weeks with delay steps. Set the exact interval between each message.

Conditional Branching

Split your drip into paths based on CRM data. Contacts who opened, replied, or met a condition go down one branch. Everyone else goes down the other.

Custom Sender

Choose which team member or shared inbox the email comes from. The reply-to address is configurable per step.

Enrollment Rules

Control which contacts enter the drip using AND/OR filters on any CRM field. A new lead from a specific source, a contact in a specific stage, or any combination.

Activation Controls

Toggle the sequence on and off. Pause it without losing progress. Re-activate when ready.

Per-Contact Send History

See every email that was sent, when, and the delivery status for each contact in the sequence.

Workflow Versioning

Every save creates a new version. Roll back to any prior configuration without starting over.

Connects to Full Sequence

Add email steps inside a larger multi-step workflow that also includes calls, SMS, and delays, all in one canvas.

How it works

Three steps from trigger to sent email.

01

Define your trigger

Choose when contacts enter the drip: on creation, on a field update, or when they match a condition you define.

02

Build the email sequence

Add email steps with subject, body, and sender. Insert delay steps between each email to control timing.

03

Activate and monitor

Turn the sequence on. Emails send automatically as contacts qualify. Review send history from the Runs drawer per contact.

Thousands of Businesses Grow with Frontdesk

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6,500
Agents supported 24/7
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6,500 agents get consistent coverage. After-hours and peak periods no longer mean unanswered lines.
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Weekly calls eliminated
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We eliminated 37-55 hours of phone calls a week and gave that time back to the team.
Burkai Earl, Co-Owner
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~75%
Lower call handling cost
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We cut our cost by about 75% to achieve the same revenue, if not grow it even higher.
Aaron Neilsen, CEO
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1,600+
Calls handled monthly
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Our customers get instant answers about products, pricing, and availability even when our showroom is closed.
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Admin hours saved
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It changed our front desk. Our team can finally focus on higher-value work.
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Monthly customer interactions
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What would normally take us all day to call through our delinquency list was done in five minutes.
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35%
Leads captured after hours
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We were missing calls after 5 PM every day. Now every inquiry gets a response.
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Calls handled monthly
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The phones used to ring all day long. Now we can go an hour without hearing a landline ring.
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Generated in 5 days of outbound calls
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We generated $30K+ in 5 days just making outbound calls with AI Frontdesk. The thing pays for itself in a week.
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600+
Student tenants supported
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It's saving us so much time, and we're not even using it to its fullest extent yet.
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Freak Brothers Pizza testimonial preview
100%
Order calls answered (up from 0%)
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We literally never answered the phone. Now Frontdesk answers every single call.
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RealNY testimonial preview
100+
Calls handled per day
RealNY logo
AI Frontdesk gives every caller an immediate answer and creates the feeling that someone is always available.
Karen Delacruz, Marketing Coordinator

Don't take our word for it. See why thousands of operators have been sharing Frontdesk's AI Receptionists.

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Send the right email, at the right moment.

Personalized drip sequences that fire from CRM triggers.