The AI front office that runs your entire multifamily portfolio
Frontdesk is the 24/7 AI layer for multifamily operators, REITs, and property management companies. One platform handles leasing, tour booking, maintenance intake, lease renewals, rent collections, and resident communications — across every community in your portfolio.
Bidirectional integration with Yardi Voyager, Yardi Breeze, RealPage OneSite, Entrata, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, and DoorLoop. Supports conventional multifamily, build-to-rent (BTR), single-family rentals (SFR), student housing, senior living, and affordable / LIHTC housing.
- 24/7 coverage
- Works with any PMS
- 30+ languages
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Customer stories
Real property management and real estate operators handling thousands of calls per month — across leasing, maintenance, and resident support.
Explore Multifamily AI
Purpose-built landing pages for every multifamily workflow and every major PMS.
Leasing & Lead Capture
Leasing & Lead Capture18 pages
AI for inbound leasing calls, chat, ILS leads, qualification, and overflow coverage.
Tours & Conversion
Tours & Conversion10 pages
Tour booking, reminders, no-show recovery, and dormant-lead reactivation.
Residents & Maintenance
Residents & Maintenance18 pages
Maintenance intake, emergency triage, resident support, move-in/out, and amenities.
Renewals & Retention
Renewals & Retention10 pages
Lease renewal outreach, retention, reviews, referrals, and resident win-back.
Rent & Collections
Rent & Collections10 pages
Rent reminders, delinquency outreach, payment plans, autopay, and eviction prevention.
Outbound Marketing
Outbound Marketing10 pages
Outbound voice and SMS campaigns for lead reactivation, concessions, and pre-leasing.
Ops & Analytics
Ops & Analytics10 pages
Portfolio reporting, forecasting, call analytics, QA, and operational dashboards.
PMS Integrations
PMS Integrations7 pages
Bidirectional sync with Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan, Knock CRM.
Property Segments
Property Segments7 pages
AI for affordable, BTR, SFR, short-term, HOA, mid-market, and REIT portfolios.
Research & reports
Original benchmarks and competitor comparisons. EliseAI vs Funnel vs Frontdesk, Yardi vs RealPage vs Entrata, AI ROI by workflow.
What Frontdesk covers
Topics, property management systems, ILS sources, channels, property types, and competitive alternatives covered across Frontdesk for multifamily.
PMS & CRM integrations
- Yardi Voyager 7S
- Yardi Voyager One
- Yardi Breeze
- Yardi Breeze Premier
- Yardi RentCafe CRM
- Yardi RentCafe Connect
- Yardi Affordable Housing
- Yardi Senior Housing
- Yardi Chat IQ
- RealPage OneSite Leasing & Rents
- RealPage OneSite Facilities
- RealPage OneSite Affordable
- RealPage OneSite Student
- RealPage AI Revenue Management (AIRM / YieldStar)
- RealPage LRO
- RealPage ActiveBuilding
- Knock CRM
- Entrata Core
- Entrata Leasing
- Entrata Maintenance
- Entrata Accounting
- Entrata Leasing AI (ELI+)
- AppFolio Property Manager
- AppFolio Property Manager Plus
- AppFolio Investment Management
- AppFolio Realm-X copilot
- AppFolio HOA
- Buildium
- Buildium HOA
- ResMan
- ResMan Affordable
- Rent Manager
- MRI Software
- MRI Residential Management
- DoorLoop
- TenantCloud
- RentVine
- Funnel CRM
- Spherexx ILoveLeasing
- G5
- SightMap
- Property Meld
- ServiceFusion
ILS lead sources
- Apartments.com
- Zillow Rentals
- Zillow Premier Agent
- Zumper
- Rent.com
- ApartmentList
- HotPads
- Trulia Rentals
- Craigslist Housing
- Realtor.com Rentals
- PadMapper
- Facebook Marketplace Rentals
Multifamily workflows automated
- AI leasing assistant
- AI tour booking and self-guided tour scheduling
- Smart lock integration (PointCentral, Latch, Schlage, Yale)
- Apartment lead qualification (budget, move-in, pets, occupants, parking)
- Section 8 / housing voucher pre-qualification
- Guest card creation and bidirectional sync
- Tour reminder cadences (24h, 2h, 30min)
- No-show recovery within 5 minutes
- Dormant lead reactivation (7, 14, 30 day)
- Application-incomplete nudges
- Maintenance request intake and work-order creation
- Emergency maintenance triage (no heat, burst pipe, gas leak, electrical, lockout)
- After-hours resident hotline
- Resident SMS status updates
- Post-resolution satisfaction surveys + Google review requests
- Lease renewal outreach (90/60/30/15 day)
- Renewal negotiation within policy guardrails
- Renewal e-signature (DocuSign, Adobe Sign, HelloSign)
- Rent reminder SMS / day-of-due nudges
- Tiered delinquency outreach (3, 5, 10, 15 day past due)
- Payment-plan negotiation
- Autopay enrollment campaigns
- Eviction-prevention hardship outreach
- Pre-NSD (Notice to Quit) outreach
- Resident referral SMS campaigns
- Concession and promo announcements
- Open-house and event outreach
- Move-in coordination
- Move-out and turnover assistance
- Amenity reservations (gym, pool, clubhouse)
- Package and mail notifications
- Noise complaint intake
- Pet policy and pet registration
- Parking management
- HOA member inquiries, dues collection, ARC requests
Property types served
- Conventional multifamily apartment communities
- Lease-up properties and pre-leasing campaigns
- Stabilized communities
- Build-to-rent (BTR) portfolios
- Single-family rental (SFR) portfolios
- Student housing
- Senior living and 55+ communities
- Affordable housing
- LIHTC (Low-Income Housing Tax Credit)
- HUD / Section 8 voucher communities
- Mixed-use developments
- Corporate housing and relocation
- Short-term and furnished rentals
- HOA-managed properties
- Multifamily REITs (50–500+ communities)
- Class A, Class B, Class C multifamily
Communication channels
- Inbound voice calls (24/7)
- Outbound AI voice for no-show recovery, renewals, delinquency
- SMS and texting
- Web chat (embedded chatbot)
- ILS form lead webhooks
- Voice in 30+ languages (Spanish, Mandarin, Vietnamese, Tagalog, Korean, Portuguese, Arabic, Haitian Creole, Russian)
- Text in 50+ languages
Competitive alternatives
- EliseAI (MeetElise) leasing AI alternative
- Funnel Leasing CRM alternative
- Zuma leasing AI alternative
- Respage chatbot alternative
- Fenix AI alternative
- Yardi Chat IQ alternative
- Entrata Leasing AI (ELI+) alternative
- AppFolio Realm-X alternative for external conversations
- Knock CRM augmentation
- BetterBot, Quext, LeaseHawk, Travis (Smart Leasing) alternatives
- Traditional answering services (PATLive, AnswerConnect, Specialty Answering Service)