A full-time leasing agent runs $50-70k fully loaded and covers 40 hours a week. An AI receptionist runs a fraction of that and covers 168. Here's the side-by-side a CFO can sign off on.
0/7
Coverage
< 0.0s
Avg response
0+
Languages
Voice, SMS, chat, email
Channels
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
The Problem
Base salary, benefits, payroll tax, training, commission, and turnover replacement push a single leasing agent well past $60k in most markets — and they still only cover 40 hours.
A human leasing agent is offline 128 hours a week. Calls during lunch, after 6 PM, and on weekends go to voicemail — and 60-70% of rental shoppers call outside business hours.
Multifamily leasing roles turn over at 30-50% annually. Recruiting, onboarding, and the productivity dip of a new hire add $8-15k per replacement.
Even a great leasing agent can't make 200 outbound calls a day on top of tours, walk-ins, and resident issues. The day-3, day-7, and aged-lead follow-up just doesn't happen.
How Frontdesk Works
Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk answers every inbound call, text, and chat — 168 hours a week, every week — for less than the loaded cost of a single leasing agent on most portfolios.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk calls every new lead in under 60 seconds and runs day-3 and day-7 nurture on every prospect — the work a human leasing agent never has time for.
More capabilities
Frontdesk does not replace your on-site team — it replaces the phone-tag and follow-up work that burns them out. The remaining humans do tours, close leases, and build resident relationships.
Predictable per-community pricing, ROI in the first leased unit attributable to after-hours or outbound, and a clean before/after on missed-call rate.
Integrations
Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Full integration coverage
Customer stories
Real property management and real estate operators using Frontdesk to handle thousands of calls per month — across leasing, maintenance, and resident support.
Who it's for
Justify replacing one leasing role across a 5-community portfolio
Cover 24/7 inbound on properties with a single on-site leasing agent
Replace the unstaffed outbound nurture that no human is doing today
Offset turnover cost on roles that flip every 12-18 months
Hold leasing headcount flat while adding 2-3 new communities
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.
Step 2
Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.
Step 3
No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.
Step 4
Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.
Explore more
More from Outcomes & ROI
Reduce missed calls, improve response time, cut staffing costs, increase NOI, lower vacancy, boost renewals, reduce delinquency, scale property management.
Multifamily AI hub
Frontdesk runs leasing, residents, renewals, and collections — and integrates with every property management system multifamily operators use.
What this page covers
Topics, integrations, channels, property types, and workflows covered by Frontdesk.
AI receptionist cost vs leasing agent, AI leasing agent ROI, multifamily AI vs human leasing agent cost, leasing agent fully loaded cost, replace leasing agent with AI, AI receptionist pricing multifamily.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.
Contact supportA fully loaded leasing agent runs $50-70k/year for 40 hours/week of coverage. Frontdesk pricing per community typically lands at 20-40% of that for 24/7 inbound, SMS, and outbound coverage. Most portfolios break even before replacing a single role.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
