Frontdesk plugs into ResMan and ResMan Affordable for conventional multifamily, LIHTC, HUD, and Section 8 operators. Guest cards, work orders, certification reminders, ledger notes, and tour bookings sync bidirectionally — replacing voicemail and answering services with 24/7 voice, SMS, chat, email, and ILS lead handling that respects compliance-aware workflows.
A ResMan-native AI receptionist and leasing assistant for multifamily operators, REITs, mid-market property management companies, and affordable / LIHTC operators on ResMan, ResMan Affordable, ResMan BoardRoom, and ResMan CRM. Handles 24/7 lead capture, voucher pre-qualification, recertification reminders, tour booking, maintenance intake, renewal outreach, and delinquency collections with bidirectional ResMan API sync. Built for HUD / Section 8, LIHTC, RD 515, HOME, and conventional multifamily compliance workflows.
Bidirectional API
ResMan sync
ResMan, Affordable, CRM, BoardRoom
Modules
Voice, SMS, chat, email
Channels
0/7
Coverage
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
The Problem
LIHTC, HUD, Section 8, and HOME operators field constant calls about voucher status, recertification documents, income changes, and program rules. ResMan stores the data — but every call still ties up an on-site team member.
Unlike Yardi Chat IQ, Entrata ELI+, RealPage Knock, or AppFolio Realm-X, ResMan does not ship a built-in voice or chat AI. Calls hit voicemail; ILS leads from Apartments.com and Zillow wait.
EliseAI, Funnel, and Zuma are priced for institutional REITs. Most ResMan operators are 5,000–50,000 units — too big for voicemail, too small for six-figure leasing-AI contracts.
How Frontdesk Works
Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk integrates with ResMan, ResMan Affordable, ResMan CRM, and ResMan BoardRoom via API. Guest cards, work orders, certification status, ledger notes, and tour bookings flow in both directions.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
ResMan’s biggest differentiator is affordable housing. Frontdesk handles voucher pre-qualification, recertification reminders, income-change intake, and compliance-aware conversation logging — and writes everything back to the ResMan Affordable record.
More capabilities
ResMan does not have an embedded conversational AI. Frontdesk adds the entire voice, SMS, email, chat, WhatsApp, and ILS channel — pushing every conversation into ResMan as a guest card, work order, or ledger note.
Residents call, text, or chat. Frontdesk triages urgency, captures structured details, and creates a ResMan work order — with live emergency dispatch and SMS status updates to the resident.
Frontdesk reads ledger balances and lease-expiration dates from ResMan, runs renewal and delinquency cadences, and writes payment-plan documentation back to the ResMan ledger with full audit trail.
Integrations
Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Full integration coverage
Customer stories
Real property management and real estate operators using Frontdesk to handle thousands of calls per month — across leasing, maintenance, and resident support.
Who it's for
Affordable housing and LIHTC operators on ResMan Affordable
HUD / Section 8 voucher communities needing compliant intake
Mid-market multifamily operators on ResMan (5,000–50,000 units)
Mixed-finance portfolios (LIHTC + market-rate) under one PMS
ResMan customers replacing answering services and after-hours voicemail
Operators consolidating ResMan + Yardi Breeze or AppFolio
Affordable housing operators needing wait-list and recertification outreach
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.
Step 2
Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.
Step 3
No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.
Step 4
Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.
Explore more
More from PMS Integrations
Bidirectional sync with Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan, Knock CRM.
Multifamily AI hub
Frontdesk runs leasing, residents, renewals, and collections — and integrates with every property management system multifamily operators use.
What this page covers
Topics, integrations, channels, property types, and workflows covered by ResMan AI Integration — Multifamily & Affordable Housing.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.
Contact supportThrough ResMan’s API. Frontdesk creates and updates guest cards, work orders, ledger notes, renewal records, and certification reminders in ResMan and ResMan Affordable. Read access to lease, household, and program data keeps every AI conversation compliance-aware.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
