Frontdesk
Floor Plan Concierge

A floor plan and pricing concierge that knows every unit, every concession, every term

Frontdesk gives every prospect a personal floor-plan and pricing concierge. It quotes asking rent, lease-term pricing, and active concessions in real time from Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan — and pairs them with floor plans, square footage, amenities, and unit-specific features.

AI floor plan and pricing concierge for multifamily apartment communities, lease-up properties, build-to-rent (BTR) portfolios, single-family rentals (SFR), student housing, senior living, and affordable / LIHTC operators. Live pricing pulled from RealPage AI Revenue Management (AIRM / YieldStar), RealPage LRO, Yardi pricing engines, and Entrata pricing. Floor plan and amenity data sourced from RentCafe, RealPage OneSite, Entrata Core, AppFolio Realm-X, Buildium, ResMan, G5, SightMap, and Spherexx ILoveLeasing — and matched to demand from Apartments.com, Zillow Rentals, Zumper, Rent.com, and ApartmentList.

  • 24/7 coverage
  • Setup in 5 minutes
  • Works with your PMS

Real-time

Pricing accuracy

0–15 month

Lease terms supported

Auto

Concessions applied

0/7

Coverage

Works with every property management system

Yardi

Voyager, Breeze, RentCafe, Chat IQ

RealPage

OneSite, Knock CRM, AI Revenue Mgmt

Entrata

Core, Leasing AI / ELI+

AppFolio

Property Manager, Realm-X

Buildium

SMB property mgmt + HOA

ResMan

Multifamily, affordable, LIHTC

The Problem

Asking rent changes daily but reps quote from stale spreadsheets

Pricing engines update daily but on-site staff often quote from stale rent rolls or screenshots, leading to disappointed prospects on tour day when the price differs.

Lost trust and lower close rate

Concessions and specials get forgotten in the conversation

Look-and-lease specials, waived admin fees, and free-month concessions are often communicated late in the funnel — after the prospect has already decided to tour a competitor.

Lower close rate and weaker concession ROI

Floor plan comparisons happen in 12 browser tabs

Prospects compare 4–6 floor plans across 6–10 communities and frequently get confused on square footage, bed/bath count, and pricing tier. Without a concierge, the comparison goes to whoever helps the most.

Lost share to communities with better support

How Frontdesk Works

Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.

Live call

+1 (415) 555-0142

Inbound · Zillow Rentals lead

AI Transcript

“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”

Frontdesk AI

“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”

Answered in 0.4s
01

Real-time pricing across every lease term

Frontdesk quotes live asking rent across 3, 6, 9, 12, 13, and 15-month lease terms, applying current concessions and promos from RealPage AI Revenue Management, YieldStar, LRO, Yardi pricing, or your in-house pricing engine.

  • RealPage AI Revenue Management (AIRM / YieldStar) and LRO pricing
  • Yardi Voyager and Yardi Breeze pricing
  • Entrata pricing tiers and lease-term modifiers
  • AppFolio Realm-X, Buildium, ResMan pricing lookups
  • Pet rent, parking, storage, and add-on pricing
Qualification

Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?

We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?

Captured

Budget$2,400
Layout2BR
Move-inFeb 15
Pets1 dog, 35 lbs
02

Floor plan and unit-specific feature matching

Frontdesk matches prospect criteria against unit-specific features (corner unit, top floor, view, balcony, garage, washer/dryer, upgraded finishes) and surfaces the best-fit units in real time.

  • Bed/bath, square footage, and floor-plan matching
  • Floor level, view, corner unit, and balcony filtering
  • In-unit features (W/D, upgraded finishes, smart home)
  • Building amenity filtering (gym, pool, dog park, coworking)
  • Side-by-side floor plan comparison

More capabilities

Everything else your team needs

03

Concession and promo transparency

Frontdesk surfaces every active concession (1 month free, waived admin fee, look-and-lease, gift card, free parking) at the right moment in the conversation — applied to the quoted lease cost.

  • 1 month free, waived admin, look-and-lease specials
  • Net effective rent calculation across lease term
  • Gift card and incentive overlays
  • Per-floor-plan and per-unit concession targeting
  • Promo expiry urgency in conversation
04

Multi-property and multi-floor-plan comparison

For prospects comparing across multiple communities in a portfolio, Frontdesk surfaces side-by-side floor plan, pricing, and amenity comparisons — keeping the prospect inside the portfolio.

  • Cross-property comparison for REIT and property management portfolios
  • BTR / SFR home comparison across multiple metros
  • Per-submarket floor plan and pricing comparisons
  • Sister-property routing when one community is full
  • Centralized leasing call-center handoff with comparison context

Integrations

Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.

Yardi

Voyager, Breeze, RentCafe, Chat IQ

RealPage

OneSite, Knock CRM, AI Revenue Mgmt

Entrata

Core, Leasing AI / ELI+

AppFolio

Property Manager, Realm-X

Buildium

SMB property mgmt + HOA

ResMan

Multifamily, affordable, LIHTC

Full integration coverage

  • Two-way sync with Yardi Voyager 7S, Voyager One, and Yardi Breeze (guest cards, work orders, ledger notes, renewal offers)
  • RealPage OneSite Leasing & Rents, OneSite Facilities, OneSite Affordable, OneSite Student
  • RealPage AI Revenue Management (AIRM / YieldStar), LRO, ActiveBuilding
  • Knock CRM bidirectional guest-card + tour-calendar sync
  • Entrata Core + Entrata Leasing AI (ELI+) coexistence — voice and outbound where ELI+ stops
  • AppFolio Property Manager, Property Manager Plus, Investment Management, Realm-X copilot, AppFolio HOA
  • Buildium for SMB property management, Buildium HOA
  • ResMan for affordable, LIHTC, HUD/Section 8, and conventional multifamily
  • Rent Manager, MRI Software, MRI Residential Management, DoorLoop, TenantCloud, RentVine via API
  • Funnel CRM, Spherexx ILoveLeasing, G5, SightMap marketing-stack coexistence
  • Property Meld + ServiceFusion work-order dispatch
  • Smart-lock integration: PointCentral, Latch, Schlage, Yale (for self-guided tours)
  • E-signature: DocuSign, Adobe Sign, HelloSign, AppFolio e-sign

Who it's for

Lease-up properties with rapidly changing pricing and inventory

Stabilized communities running concessions and promos

Multifamily REITs centralizing pricing across 50+ communities

BTR and SFR portfolios with home-specific features and pricing

Student housing with shared-living vs. private-bed pricing tiers

Senior living with care-level pricing and add-on services

Affordable / LIHTC properties with restricted unit pricing tiers

The journey

Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.

01

Step 1

AI captures every prospect and resident interaction

Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.

02

Step 2

Records sync to your PMS, CRM, and calendar

Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.

03

Step 3

Automation runs follow-up across voice, SMS, and email

No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.

04

Step 4

Portfolio analytics surface what matters

Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.

What this page covers

Topics, integrations, channels, property types, and workflows covered by AI Floor Plan & Pricing Concierge.

PMS & CRM integrations

  • Yardi Voyager 7S
  • Yardi Voyager One
  • Yardi Breeze
  • Yardi Breeze Premier
  • Yardi RentCafe CRM
  • Yardi RentCafe Connect
  • Yardi Affordable Housing
  • Yardi Senior Housing
  • Yardi Chat IQ
  • RealPage OneSite Leasing & Rents
  • RealPage OneSite Facilities
  • RealPage OneSite Affordable
  • RealPage OneSite Student
  • RealPage AI Revenue Management (AIRM / YieldStar)
  • RealPage LRO
  • RealPage ActiveBuilding
  • Knock CRM
  • Entrata Core
  • Entrata Leasing
  • Entrata Maintenance
  • Entrata Accounting
  • Entrata Leasing AI (ELI+)
  • AppFolio Property Manager
  • AppFolio Property Manager Plus
  • AppFolio Investment Management
  • AppFolio Realm-X copilot
  • AppFolio HOA
  • Buildium
  • Buildium HOA
  • ResMan
  • ResMan Affordable
  • Rent Manager
  • MRI Software
  • MRI Residential Management
  • DoorLoop
  • TenantCloud
  • RentVine
  • Funnel CRM
  • Spherexx ILoveLeasing
  • G5
  • SightMap
  • Property Meld
  • ServiceFusion

ILS lead sources

  • Apartments.com
  • Zillow Rentals
  • Zillow Premier Agent
  • Zumper
  • Rent.com
  • ApartmentList
  • HotPads
  • Trulia Rentals
  • Craigslist Housing
  • Realtor.com Rentals
  • PadMapper
  • Facebook Marketplace Rentals

Multifamily workflows automated

  • AI leasing assistant
  • AI tour booking and self-guided tour scheduling
  • Smart lock integration (PointCentral, Latch, Schlage, Yale)
  • Apartment lead qualification (budget, move-in, pets, occupants, parking)
  • Section 8 / housing voucher pre-qualification
  • Guest card creation and bidirectional sync
  • Tour reminder cadences (24h, 2h, 30min)
  • No-show recovery within 5 minutes
  • Dormant lead reactivation (7, 14, 30 day)
  • Application-incomplete nudges
  • Maintenance request intake and work-order creation
  • Emergency maintenance triage (no heat, burst pipe, gas leak, electrical, lockout)
  • After-hours resident hotline
  • Resident SMS status updates
  • Post-resolution satisfaction surveys + Google review requests
  • Lease renewal outreach (90/60/30/15 day)
  • Renewal negotiation within policy guardrails
  • Renewal e-signature (DocuSign, Adobe Sign, HelloSign)
  • Rent reminder SMS / day-of-due nudges
  • Tiered delinquency outreach (3, 5, 10, 15 day past due)
  • Payment-plan negotiation
  • Autopay enrollment campaigns
  • Eviction-prevention hardship outreach
  • Pre-NSD (Notice to Quit) outreach
  • Resident referral SMS campaigns
  • Concession and promo announcements
  • Open-house and event outreach
  • Move-in coordination
  • Move-out and turnover assistance
  • Amenity reservations (gym, pool, clubhouse)
  • Package and mail notifications
  • Noise complaint intake
  • Pet policy and pet registration
  • Parking management
  • HOA member inquiries, dues collection, ARC requests

Property types served

  • Conventional multifamily apartment communities
  • Lease-up properties and pre-leasing campaigns
  • Stabilized communities
  • Build-to-rent (BTR) portfolios
  • Single-family rental (SFR) portfolios
  • Student housing
  • Senior living and 55+ communities
  • Affordable housing
  • LIHTC (Low-Income Housing Tax Credit)
  • HUD / Section 8 voucher communities
  • Mixed-use developments
  • Corporate housing and relocation
  • Short-term and furnished rentals
  • HOA-managed properties
  • Multifamily REITs (50–500+ communities)
  • Class A, Class B, Class C multifamily

Communication channels

  • Inbound voice calls (24/7)
  • Outbound AI voice for no-show recovery, renewals, delinquency
  • SMS and texting
  • WhatsApp
  • Web chat (embedded chatbot)
  • Email
  • ILS form lead webhooks
  • Voice in 30+ languages (Spanish, Mandarin, Vietnamese, Tagalog, Korean, Portuguese, Arabic, Haitian Creole, Russian)
  • Text in 50+ languages

Competitive alternatives

  • EliseAI (MeetElise) leasing AI alternative
  • Funnel Leasing CRM alternative
  • Zuma leasing AI alternative
  • Respage chatbot alternative
  • Fenix AI alternative
  • Yardi Chat IQ alternative
  • Entrata Leasing AI (ELI+) alternative
  • AppFolio Realm-X alternative for external conversations
  • Knock CRM augmentation
  • BetterBot, Quext, LeaseHawk, Travis (Smart Leasing) alternatives
  • Traditional answering services (PATLive, AnswerConnect, Specialty Answering Service)

FAQ

Common questions about AI Floor Plan & Pricing Concierge

Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.

Contact support

Yes. Frontdesk pulls live pricing from RealPage AI Revenue Management (AIRM), YieldStar, RealPage LRO, Yardi pricing engines, and Entrata pricing tiers — and applies concessions in real time.

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