Frontdesk screens every multifamily prospect on first contact — capturing budget, income, employment, rental history, voucher status, and pet policy fit before a tour is ever offered. Screening status syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan, and pairs with TransUnion SmartMove, Experian RentBureau, and RealPage Screening for full credit checks.
AI prospect screening for multifamily apartment communities, lease-up properties, build-to-rent (BTR) portfolios, single-family rentals (SFR), student housing, senior living, and affordable / LIHTC operators. Pre-screening for budget, income, rental history, voucher status, and pet policy fit — paired with full screening from TransUnion SmartMove, Experian RentBureau, RealPage Screening, and AppFolio screening partners. Syncs to Yardi Voyager, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, and Funnel CRM for ILS leads from Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, and HotPads.
0%
Pre-screen rate
+0%
Tour quality lift
0+
Screening partners
0+
PMS systems
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
The Problem
Without first-touch screening, leasing consultants spend hours on tours that never convert — burning payroll on prospects who don’t meet income, credit, or voucher requirements.
Section 8, LIHTC, and HUD-eligibility questions get missed at first contact, leading to wasted tours and compliance pain when the prospect is ineligible.
Pet restrictions (breed, weight, count) are often communicated late in the funnel — leading to lost tours and disappointed prospects when restrictions surface at signing.
How Frontdesk Works
Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk pre-screens every prospect on first contact — capturing income, employment, rental history, credit-self-report, voucher status, and pet policy fit before a tour is ever booked.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
For prospects who pass pre-screening, Frontdesk initiates full screening with TransUnion SmartMove, Experian RentBureau, RealPage Screening, AppFolio screening partners, or your in-house screening flow.
More capabilities
For ResMan Affordable, RealPage OneSite Affordable, and Yardi Affordable Housing properties, Frontdesk handles income-restricted eligibility, set-aside rules, and Housing Authority documentation.
Frontdesk enforces pet policy (breed, weight, count), parking availability, smoking policy, and lifestyle restrictions on first contact — surfacing restrictions before the tour is booked.
Integrations
Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Full integration coverage
Customer stories
Real property management and real estate operators using Frontdesk to handle thousands of calls per month — across leasing, maintenance, and resident support.
Who it's for
Lease-up properties needing high-quality tours from day one
Stabilized communities reducing unqualified tour volume
Multifamily REITs standardizing screening across 50+ communities
BTR and SFR portfolios with varied pet, parking, and income requirements
Student housing with co-signer and guarantor pre-screening
Senior living with age, mobility, and care-level pre-screening
Affordable / LIHTC properties with strict eligibility requirements
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.
Step 2
Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.
Step 3
No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.
Step 4
Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.
Explore more
More from Leasing & Lead Capture
AI for inbound leasing calls, chat, ILS leads, qualification, and overflow coverage.
Multifamily AI hub
Frontdesk runs leasing, residents, renewals, and collections — and integrates with every property management system multifamily operators use.
What this page covers
Topics, integrations, channels, property types, and workflows covered by AI Prospect Screening for Multifamily.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.
Contact supportEliseAI and Funnel Leasing handle pieces of qualification but rely on the leasing consultant to finish screening. Frontdesk completes full pre-screening on first contact — income, rental history, credit-self-report, voucher status, and pet policy — and initiates full screening with TransUnion SmartMove, Experian RentBureau, RealPage Screening, or AppFolio screening partners.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
