Frontdesk dials every aged ILS lead, no-show, dormant guest card, expiring prospect, and waitlist contact across your portfolio — with natural multilingual voice that qualifies, books tours, and writes back to Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan. The outbound program no leasing consultant has time to run.
A purpose-built AI outbound voice platform for multifamily apartment operators, REITs, BTR portfolios, SFR, student housing, senior living, and affordable / LIHTC communities. Frontdesk powers outbound calling campaigns against aged leads from Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, and Realtor.com Rentals — with guest-card writeback to Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, and Funnel CRM. Replaces manual call-blasting, BDR contractors, and outbound seats from EliseAI, Zuma, Respage, Funnel Leasing, and LeaseHawk.
0-5x manual
Contact rate
0+
Languages
TCPA + DNC
Compliance
Real-time
PMS writeback
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
The Problem
A typical 300-unit community accumulates 2,000+ aged leads from Apartments.com, Zillow Rentals, Zumper, and ApartmentList every year. Leasing consultants don’t have time to call them — and the leads die in your Yardi or RealPage CRM.
Asking on-site leasing teams to dial old leads in the afternoon produces 10–20 calls per agent per day, mostly voicemails. There’s no cadence discipline, no multilingual coverage, no qualification, and no calendar booking on the spot.
Outsourced BDR teams cost $2,000–$5,000 per community per month and only operate during business hours in English. They take a message — they don’t book tours into your PMS calendar.
25–35% of booked tours no-show. Without an automated outbound call within minutes, those prospects sign at a competing community before the week is out.
How Frontdesk Works
Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk dials every aged lead from Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, and Realtor.com Rentals on the cadence you define — and books tours directly into the leasing calendar.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Sub-second response, natural turn-taking, and 30+ languages — including Spanish, Mandarin, Vietnamese, Tagalog, Korean, Portuguese, and Haitian Creole — for portfolios serving diverse renter populations.
More capabilities
Frontdesk qualifies budget, move-in date, occupants, pets, parking, and voucher status — then checks live availability in your PMS and books the tour directly into the leasing calendar without a human handoff.
Run dozens of outbound campaigns per property: aged-lead reactivation, no-show recovery, waitlist conversion, concession announcements, and renewal nurture — with real-time dashboards across the portfolio.
Built-in compliance with TCPA, state-by-state calling windows, DNC scrubbing, consent capture, and call recording disclosure — so portfolio counsel can sign off on every campaign.
Integrations
Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Full integration coverage
Customer stories
Real property management and real estate operators using Frontdesk to handle thousands of calls per month — across leasing, maintenance, and resident support.
Who it's for
Lease-up properties needing aggressive lead reactivation
Stabilized portfolios with thousands of aged ILS leads sitting in Yardi or RealPage
REITs replacing BDR contractor spend across 50–500+ communities
BTR and SFR portfolios with leads spread across multiple markets
Student housing pre-leasing season outbound blitzes
Senior living waitlist conversion outreach
Affordable / LIHTC waitlist re-verification
Concession-driven outbound to dormant guest cards
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.
Step 2
Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.
Step 3
No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.
Step 4
Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.
Explore more
More from Outbound Marketing
Outbound voice and SMS campaigns for lead reactivation, concessions, and pre-leasing.
Multifamily AI hub
Frontdesk runs leasing, residents, renewals, and collections — and integrates with every property management system multifamily operators use.
What this page covers
Topics, integrations, channels, property types, and workflows covered by AI Outbound Calling for Multifamily.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.
Contact supportEliseAI focuses on inbound leasing chat and reply, Zuma on lead-to-tour SMS, Respage on chatbot, and Funnel on CRM. None of them run a real autonomous outbound voice program with on-call qualification, live PMS availability lookup, and direct calendar booking. Frontdesk does — and unifies inbound, outbound, SMS, chat, email, and ILS in one platform that writes back to Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
