Frontdesk runs end-to-end open-house and resident event outreach across voice, SMS, and email — sending invites, capturing RSVPs, qualifying attendees, sending reminders, and writing attendance back to Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan.
A purpose-built event and open-house outreach engine for multifamily apartment communities, BTR and SFR portfolios, student housing, senior living, and affordable / LIHTC properties. Frontdesk drives prospect attendance at open houses by reactivating leads from Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, and Realtor.com Rentals — and drives resident attendance at community events with RSVP capture and reminder cadences. Bidirectional sync with Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, and Funnel CRM. Replaces manual invite blasts, Eventbrite for property events, and the limited event features of EliseAI, Zuma, Respage, BetterBot, and Funnel Leasing.
0-5x manual
Attendance lift
Voice + SMS + email
Channels
0-3x with reminders
Show rate
Bidirectional
PMS sync
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
The Problem
Marketing schedules an open house Saturday, sends one email Friday, and gets 5 RSVPs. Multi-touch invites across voice, SMS, and email — starting two weeks out — routinely 5x attendance.
A renter RSVPs to an open house, then never hears anything until the day-of email. 50%+ no-show. Qualification, confirmation, and 24h / 2h reminders 2–3x show rate.
Pool parties, BBQs, holiday events — residents forget. Without a multi-touch cadence with RSVP capture, attendance is a coin flip.
Who actually showed up to the open house? Who RSVP’d but no-showed? Without PMS writeback, follow-up nurture is impossible.
How Frontdesk Works
Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk invites every prospect cohort to the open house — starting two weeks out, with reminders at 1 week, 3 days, 1 day, and 2 hours before — across voice, SMS, and email.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
RSVPs come in via SMS, email, or voice — Frontdesk confirms, qualifies (budget, move-in, occupants, pets), and adds the prospect to the day-of run sheet.
More capabilities
Pool parties, BBQs, holiday events, fitness classes, package pickups — Frontdesk handles invitations, RSVP capture, reminders, and post-event follow-up for any resident-facing event.
Every attendee (and every no-show) is written back to the PMS — with attendance status, qualification, and follow-up nurture pre-loaded for the leasing team.
Integrations
Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Full integration coverage
Customer stories
Real property management and real estate operators using Frontdesk to handle thousands of calls per month — across leasing, maintenance, and resident support.
Who it's for
Lease-up properties driving open-house attendance
Stabilized communities running monthly open houses
REITs coordinating portfolio-wide open-house weekends
BTR and SFR operators with model-home events
Student housing leasing-fair coordination
Senior living tour-and-tea events
Resident appreciation events and community-building
Holiday and seasonal events across the portfolio
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.
Step 2
Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.
Step 3
No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.
Step 4
Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.
Explore more
More from Outbound Marketing
Outbound voice and SMS campaigns for lead reactivation, concessions, and pre-leasing.
Multifamily AI hub
Frontdesk runs leasing, residents, renewals, and collections — and integrates with every property management system multifamily operators use.
What this page covers
Topics, integrations, channels, property types, and workflows covered by AI Event & Open-House Outreach.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.
Contact supportMost leasing platforms don’t support multi-touch event outreach, and Eventbrite has no integration with your PMS. Frontdesk runs full multi-channel event campaigns with two-way RSVP capture, qualification, reminders, attendance tracking, and writeback to Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
