Frontdesk rolls every prospect call, ILS lead, web chat, SMS, and email across your entire multifamily portfolio into one operator-grade reporting layer — speed-to-lead, lead-to-tour, tour-to-lease, no-show rate, payroll savings, and NOI impact per community, per region, per asset class. Pulls live context from Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan so the numbers always match your system of record.
A true portfolio leasing reporting platform for multifamily REITs, owner-operators, and third-party property management companies running 25, 50, 250, or 500+ communities. Replaces brittle spreadsheets, mystery shopping vendors, and stitched-together Looker dashboards with a single AI reporting layer that knows every conversation, every guest card, and every tour across the entire portfolio. Stronger replacement for EliseAI and Knock CRM portfolio dashboards because the AI itself handled the calls.
0%
Calls scored
0+ communities
Portfolio depth
Eliminated
Mystery shop cost
Looker, Tableau, Snowflake
BI export
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
The Problem
Speed-to-lead lives in the ILS, guest cards in Yardi or RealPage, calls in a call-tracking vendor, mystery shop scores in a third-party PDF, payroll in HRIS. Rolling them up takes a full-time analyst per region.
Most operators mystery shop 1–2 calls per community per month. Frontdesk scores 100% of calls in real time across the portfolio — replacing $200/shop spend with continuous AI QA.
Point-solution dashboards only report on conversations their bot handled. Frontdesk reports across every channel — even calls a human leasing consultant answered — for a true portfolio funnel.
Boards want to see payroll savings per signed lease, per community, per portfolio. Without instrumented data this becomes a PowerPoint slide instead of a real KPI.
How Frontdesk Works
Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Speed-to-lead, lead-to-tour, tour-to-lease, no-show rate, recovery rate, and cost-per-lease normalized across every community in the portfolio with drill-down by region, asset class, lease-up vs. stabilized, and PMS instance.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Every call, chat, SMS, and email is scored on greeting, qualification depth, objection handling, tour offer, fair-housing compliance, and pricing accuracy — replacing manual mystery shopping with continuous portfolio-wide QA.
More capabilities
Tie AI handling time, recovered tours, and qualified leads to dollar outcomes — payroll dollars saved per community, incremental signed leases, and NOI per occupied unit.
Reporting pulls live availability, pricing, and lease-status data from your PMS so every metric matches what leasing teams see in Yardi Voyager, RealPage OneSite, Entrata, AppFolio, Buildium, or ResMan today — not a 24-hour-old extract.
Push reporting to Looker, Tableau, Power BI, Snowflake, or BigQuery. Get Slack and Teams alerts when a community drops below threshold on speed-to-lead, qualification rate, or no-show recovery.
Integrations
Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Full integration coverage
Customer stories
Real property management and real estate operators using Frontdesk to handle thousands of calls per month — across leasing, maintenance, and resident support.
Who it's for
Multifamily REITs reporting funnel KPIs to boards and investors
Third-party property management companies reporting per-client portfolio dashboards
Asset managers comparing lease-up velocity across markets
Regional VPs benchmarking communities against portfolio averages
COOs replacing mystery shopping vendors with AI QA
Owner-operators centralizing reporting across mixed PMS portfolios (Yardi + RealPage + Entrata)
BTR and SFR portfolios reporting across hundreds of scattered units
Student housing operators tracking pre-leasing season velocity per university market
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.
Step 2
Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.
Step 3
No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.
Step 4
Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.
Explore more
More from Ops & Analytics
Portfolio reporting, forecasting, call analytics, QA, and operational dashboards.
Multifamily AI hub
Frontdesk runs leasing, residents, renewals, and collections — and integrates with every property management system multifamily operators use.
What this page covers
Topics, integrations, channels, property types, and workflows covered by AI Portfolio-Wide Leasing Reporting.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.
Contact supportEliseAI Insights and Knock dashboards only report on conversations their tools touched. Frontdesk reports across every channel in your portfolio — including human-handled calls, walk-ins, and ILS responses — so the denominator is the true portfolio funnel, not the bot funnel. It also unifies data across Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan portfolios that EliseAI typically silos by PMS.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
