Frontdesk fuses live prospect intent — every call, ILS lead, web chat, SMS, and email — with notice-to-vacate signals, renewal intent, delinquency risk, and PMS unit-status truth from Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan to forecast occupancy 30, 60, and 90 days out per community and per portfolio.
A live AI occupancy forecasting assistant for multifamily operators, REITs, lease-up developers, BTR portfolios, SFR operators, student housing, senior living, and affordable / LIHTC communities. Beats spreadsheet-based pro formas and revenue-management point solutions because it sees prospect intent, renewal intent, and delinquency risk in the same model as the PMS unit-status truth. Smarter than YieldStar or AIRM alone because it sees demand, not just price.
0/60/90 days
Forecast horizon
0% of calls
Intent capture
Live, not extracts
PMS truth
AIRM, YieldStar, LRO
RM coexistence
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
The Problem
RealPage AIRM/YieldStar and competitors price off historical bookings — they cannot see the 200 prospects who called this week and did not book, or the renewals trending toward churn.
Notice-to-vacate flags often hit reports a week after the conversation. Frontdesk captures renewal hesitation and move-out signals from live resident calls and SMS so the forecast updates the same day.
New communities cannot rely on trailing-12-month seasonality. Frontdesk forecasts lease-up velocity from live prospect intent across the comp set, not just historical bookings.
Sampling 1 call per month tells you nothing about portfolio demand. Frontdesk scores 100% of calls so demand intensity is a measured KPI, not a guess.
How Frontdesk Works
Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Every inbound voice call, ILS lead, web chat, SMS, and email contributes to a real-time demand index per community — qualified intent, not raw lead volume.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk listens to resident calls, SMS, and renewal outreach for hesitation, move-out signals, hardship flags, and competitive shopping language — feeding the churn side of the forecast in real time.
More capabilities
Per-community and per-portfolio occupancy forecasts at 30/60/90 days with confidence intervals — synced against live unit status in Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan.
The forecast is anchored in live unit status — vacant, notice, leased, occupied, down — from your PMS so it never drifts from the system of record.
Designed to coexist with RealPage AIRM/YieldStar, LRO, Yardi Revenue IQ, Entrata pricing, and AppFolio pricing — adding the demand-side signal those tools lack. Operators report higher NOI per occupied unit and material payroll savings when intent data drives pricing decisions and speed-to-lead improvements compound across the portfolio.
Integrations
Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Full integration coverage
Customer stories
Real property management and real estate operators using Frontdesk to handle thousands of calls per month — across leasing, maintenance, and resident support.
Who it's for
Lease-up developers needing intent-driven velocity forecasts
Multifamily REITs forecasting occupancy across regions and asset classes
Revenue managers augmenting AIRM/YieldStar with live demand data
Asset managers stress-testing pro formas against live intent
BTR and SFR operators forecasting across scattered-site portfolios
Student housing forecasting pre-leasing season velocity per university
Senior living forecasting move-ins with family-coordinator intent signals
Affordable / LIHTC operators forecasting voucher-qualified demand
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.
Step 2
Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.
Step 3
No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.
Step 4
Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.
Explore more
More from Ops & Analytics
Portfolio reporting, forecasting, call analytics, QA, and operational dashboards.
Multifamily AI hub
Frontdesk runs leasing, residents, renewals, and collections — and integrates with every property management system multifamily operators use.
What this page covers
Topics, integrations, channels, property types, and workflows covered by AI Occupancy Forecasting Assistant.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.
Contact supportNo — it complements them. AIRM, YieldStar, LRO, and Yardi Revenue IQ price off historical bookings. Frontdesk feeds them live demand-side signal: qualified intent volume, floor-plan preference, move-in-date distribution, and renewal intent. The pricing engine becomes far more responsive when it can see demand instead of chasing it.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
