Frontdesk gives multifamily operators a single dashboard layer for the entire portfolio — speed-to-lead, lead-to-tour, tour-to-lease, no-show recovery, maintenance SLA, renewal rate, delinquency reduction, payroll savings, and NOI lift — with live PMS context from Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan. Drill from portfolio to community to scored call in two clicks.
Operator-grade AI dashboards for multifamily REITs, owner-operators, third-party property management companies, lease-up developers, BTR portfolios, SFR operators, student housing, senior living, and affordable / LIHTC communities. Replaces stitched-together Looker/Tableau dashboards, EliseAI-only insights, and Knock CRM dashboards with a unified operator surface. Faster than building it in-house. Cheaper than the BI team.
C-suite to community
Operator personas
Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan
PMS normalized
Looker, Tableau, Snowflake
BI fan-out
Replaced
Mystery shopping
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
The Problem
Looker, Tableau, Power BI, and Domo dashboards show you what your PMS recorded — guest cards, work orders, leases. They cannot see what was said on the call that drove the outcome.
Point-solution dashboards only cover the conversations the bot handled. Frontdesk dashboards cover every channel across every community — including human-handled calls.
A portfolio running Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan ends up with 6 dashboards and no normalization. Comparing communities means manual Excel work.
A BI team can build the dashboard, but cannot wire it into voice, SMS, ILS, and PMS conversation data. The team spends months on plumbing instead of insight.
How Frontdesk Works
Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Pre-built dashboards for the entire operator hierarchy — portfolio for the C-suite, region for VPs, community for property managers, consultant for coaching — with role-based access control.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Speed-to-lead, lead-to-tour, tour-to-lease, no-show recovery, maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI lift per occupied unit.
More capabilities
Click from a portfolio KPI down to a region, to a community, to a leasing consultant, to the exact call transcript that hurt the number — every KPI is grounded in real conversations.
Communities on Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan are normalized into a single dashboard taxonomy — apples-to-apples across the entire portfolio.
Push the same KPIs out to Looker, Tableau, Power BI, Domo, Snowflake, BigQuery, and Redshift for in-house BI teams that want to mix Frontdesk data with finance, marketing, and HR data.
Integrations
Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Full integration coverage
Customer stories
Real property management and real estate operators using Frontdesk to handle thousands of calls per month — across leasing, maintenance, and resident support.
Who it's for
COOs of multifamily REITs needing one portfolio surface
Third-party property management companies offering owner dashboards
Regional VPs running weekly portfolio reviews
Asset managers benchmarking communities across markets
Lease-up developers monitoring velocity in real time
Affordable housing operators reporting fair-housing compliance
BTR and SFR portfolios consolidating scattered-site KPIs
Student housing operators tracking pre-leasing season velocity
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.
Step 2
Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.
Step 3
No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.
Step 4
Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.
Explore more
More from Ops & Analytics
Portfolio reporting, forecasting, call analytics, QA, and operational dashboards.
Multifamily AI hub
Frontdesk runs leasing, residents, renewals, and collections — and integrates with every property management system multifamily operators use.
What this page covers
Topics, integrations, channels, property types, and workflows covered by AI Dashboards for Multifamily Operators.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.
Contact supportEliseAI and Knock dashboards only see their own conversations. Looker shows you PMS extracts but cannot see the call layer. Frontdesk dashboards cover every conversation across every channel and normalize across Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan — and you can still fan the data out to Looker, Tableau, Snowflake, and BigQuery for in-house BI use.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
