AI rent collection platform that automates day-of-due reminders, tiered delinquency outreach at 3/5/10/15 days past due, payment-plan negotiation, autopay enrollment, and pre-NSD outreach — natively integrated with Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan.
0/7
Coverage
< 0.0s
Avg response
0+
Languages
Voice, SMS, chat, email
Channels
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
The Problem
Most leasing teams do not run day-of-due rent reminders — yet a simple SMS on the 1st recovers a meaningful share of forgetful residents before they become delinquent.
Manual calls at 3, 5, 10, and 15 days past due depend on whether assistant managers have time. In high-volume months, the most delinquent residents get the least attention.
When residents reach out, leasing agents grant inconsistent payment plans — outside policy, off-system, untracked. Some plans never get logged in Yardi or RealPage.
By the time NSD (notice to comply or quit) or eviction filings happen, the opportunity to negotiate has passed — and residents who could have been saved exit involuntarily.
How Frontdesk Works
Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk sends day-of-due rent reminders via SMS and optional voice — recovering forgetful residents before they go delinquent.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk runs structured delinquency outreach across voice and SMS at every tier — automatically escalating tone and urgency per manager-defined cadence.
More capabilities
Frontdesk negotiates payment plans within manager-defined parameters — split rules, max duration, late-fee waivers — and logs every plan in your PMS.
Frontdesk runs autopay enrollment campaigns to reduce future delinquency, plus pre-NSD outreach to save residents before eviction filing.
Integrations
Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Full integration coverage
Customer stories
Real property management and real estate operators using Frontdesk to handle thousands of calls per month — across leasing, maintenance, and resident support.
Who it's for
Day-of-due rent reminders across SMS and voice
Tiered delinquency outreach at 3, 5, 10, 15 days past due
Payment-plan negotiation within manager guardrails
Autopay enrollment campaigns
Pre-NSD and pre-eviction outreach
Bilingual collections in Spanish, Mandarin, Vietnamese
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.
Step 2
Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.
Step 3
No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.
Step 4
Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.
Explore more
More from Use Cases & Workflows
Apartment answering services, contact centers, CRM automation, lead response, maintenance and renewal automation, AI chatbot, and resident communication platforms.
Multifamily AI hub
Frontdesk runs leasing, residents, renewals, and collections — and integrates with every property management system multifamily operators use.
What this page covers
Topics, integrations, channels, property types, and workflows covered by Rent Collection Automation Software.
Operators searching for rent collection automation software, automate rent collection, or AI rent collection platform are typically running delinquency outreach manually — leasing or assistant managers calling residents in arrears, sending PMS-generated late notices, and chasing payment plans in spreadsheets. Frontdesk automates the full collections lifecycle across voice, SMS, and email — with manager-defined guardrails, payment-plan negotiation, and full PMS sync to Yardi Voyager, RealPage OneSite, Entrata, AppFolio, Buildium, ResMan, and Rent Manager.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.
Contact supportEliseAI has voice and outbound capability, but its conversation manager dates to 2017 — pre-LLM — and runs through intent classifiers and decision-tree flows. Collections is exactly the kind of workflow where edge cases matter (partial payments, hardship, dispute, autopay enrollment mid-call). Frontdesk was built in 2023 natively on LLMs, so tiered delinquency outreach, payment-plan negotiation, and autopay enrollment run through agentic reasoning instead of scripted call trees.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
