Automate lease renewals with Frontdesk: AI voice and SMS outreach from 90 days out, renewal-offer negotiation within manager guardrails, lease document delivery, and full PMS sync to Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan.
0/7
Coverage
< 0.0s
Avg response
0+
Languages
Voice, SMS, chat, email
Channels
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
The Problem
Renewal outreach is supposed to start 90 days before lease expiration. In practice, leasing teams reach residents at 60, 45, or even 30 days — when residents have already toured competitors.
Most renewal letters offer a single rate increase. Residents who push back get a manual back-and-forth that drags on for days — or they just give notice.
When negotiation does happen, leasing agents grant inconsistent concessions — free months, parking waivers, washer/dryer credits — outside revenue management guidance.
Even when residents agree to renew, document delivery via PMS portal, DocuSign, or email is often delayed — and a percentage of agreed renewals quietly fall apart.
How Frontdesk Works
Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk runs structured renewal outreach across voice and SMS at every milestone — starting at 90 days and re-engaging until the lease is signed or the resident gives notice.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk negotiates renewal offers — term length, rent step, concessions — within revenue-management-defined floors and ceilings.
More capabilities
Once terms are agreed, Frontdesk delivers the renewal lease via PMS portal or DocuSign and chases signature until complete.
Every renewal touch logs back to your PMS with full audit trail and reporting on renewal rate, concession spend, and outreach efficiency.
Integrations
Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Full integration coverage
Customer stories
Real property management and real estate operators using Frontdesk to handle thousands of calls per month — across leasing, maintenance, and resident support.
Who it's for
90/60/30/15-day renewal outreach across voice and SMS
AI renewal-offer negotiation within revenue management guardrails
Renewal lease delivery and signature chase
Bilingual renewal outreach in Spanish, Mandarin, Vietnamese, Tagalog
Renewal reporting and concession spend tracking
Manager escalation for outside-guardrails negotiations
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.
Step 2
Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.
Step 3
No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.
Step 4
Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.
Explore more
More from Use Cases & Workflows
Apartment answering services, contact centers, CRM automation, lead response, maintenance and renewal automation, AI chatbot, and resident communication platforms.
Multifamily AI hub
Frontdesk runs leasing, residents, renewals, and collections — and integrates with every property management system multifamily operators use.
What this page covers
Topics, integrations, channels, property types, and workflows covered by Lease Renewal Automation Software.
Operators searching for lease renewal automation software, automate lease renewals, or lease renewal AI platform are typically losing 10 to 20 points of renewal rate to slow outreach, inconsistent negotiation, and missed renewal windows. Frontdesk automates the full renewal lifecycle — 90/60/30-day outreach across voice and SMS, AI-driven offer negotiation within manager-defined floor pricing and term flexibility, lease document delivery, and PMS-native renewal activity logging in Yardi Voyager, RealPage OneSite, Entrata, AppFolio, Buildium, and ResMan.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.
Contact supportEliseAI focuses on leasing chat and resident messaging — renewal negotiation is limited or manual. Frontdesk is dedicated lease renewal automation software with AI voice and SMS outreach, offer negotiation within guardrails, and full PMS sync.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
