Frontdesk is an AI receptionist that integrates bidirectionally with Jane App — extending Jane scheduling, charting, billing, Jane Online Appointments, Jane Payments, and the Jane patient app with 24/7 inbound voice, AI outbound recall, and autonomous waitlist fill across SLP, OT, PT, and mental health.
< 0.0s
Answer time
0/7
Coverage
SLP / OT / PT / MH
Disciplines
0+
Languages
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
Jane Online Appointments is great for clients who self-book. But many clients — pediatric parents, older clients, complex intake — still call the practice. Front desks field every one of those.
Jane maintains a waitlist, but doesn’t dial through it on cancellations. Open slots stay open.
A multi-discipline clinic running SLP, OT, PT, and mental health on Jane App has complex per-clinician routing. Without an AI receptionist, every call goes to a human.
Jane App doesn’t cover after-hours intake or weekend new-client calls. Voicemail loses leads.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk reads Jane App clients, appointments, charts, billing status, online appointments, and Jane Payments status — and writes new intakes, bookings, reschedules, cancellations, eligibility, and call notes back into Jane App in real time.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk answers every inbound call in under 0.5 seconds with Jane App–aware context — routing to the right discipline (SLP, OT, PT, mental health), the right clinician, and the right schedule.
More capabilities
Frontdesk runs AI outbound recall to lapsed Jane App clients, backfills cancellations from the waitlist within 5 minutes, and recovers no-shows.
Frontdesk verifies insurance through Availity, Office Ally, Trizetto, Waystar, and Change Healthcare — and coordinates Jane Payments for self-pay clients, superbills, and Good Faith Estimates.
BAA, encrypted PHI, audit logs, SSO + RBAC, and PHI scoped to the minimum necessary per touch.
For groups running Jane App for some disciplines and SimplePractice, TherapyNotes, CentralReach, TheraNest, or Fusion Web Clinic for others, Frontdesk handles all of them in one receptionist.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Multi-discipline clinics (SLP / OT / PT / mental health) on Jane App
Pediatric therapy clinics on Jane App
OT/PT rehab clinics on Jane App
Solo therapists on Jane App
Mental health practices on Jane App
Cash-pay practices using Jane Payments
Practices migrating off Solutionreach, Weave, NexHealth
Practices replacing Spruce Health / Klara with autonomous AI
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
More from EHR Integrations
Native sync with SimplePractice, TherapyNotes, Jane App, CentralReach, IntakeQ.
Therapy AI hub
Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by Jane App AI Integration.
Jane App is the leading multi-discipline EHR — scheduling, charting, billing, Jane Online Appointments, Jane Payments, the Jane patient app, and a strong integrations marketplace. Frontdesk fills the gaps Jane doesn’t: 24/7 inbound voice, AI outbound recall, 5-minute no-show recovery, autonomous waitlist fill, HIPAA-compliant SMS conversations, and Spanish-language intake. Frontdesk also integrates with SimplePractice, TherapyNotes, CentralReach, TheraNest, and Fusion Web Clinic for multi-EHR groups. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportYes. Frontdesk reads clients, appointments, charts, billing status, Jane Online Appointments, and Jane Payments — and writes new intakes, bookings, reschedules, eligibility, and call notes back into Jane App in real time. We sign a BAA with every practice.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
