The New York team in the Soho office.
Made in Soho, New York
We are rebuilding customer communication for the AI age.
For most businesses, handling customer interactions is extremely painful. We started Frontdesk because the tools meant to help were making it harder.
Headquarters
New York City
Backing
Backed by the early investors in DoorDash and Gusto
What we believe.
Working with Frontdesk should feel like talking to your favorite coworker, not configuring software. We hide the complexity so it just gets the job done, the way you already work, from day one.
The best software has always been locked behind big ops teams, long setups, and enterprise budgets. We give a team of five the same power as a team of five hundred, without any of that overhead.
We only make money when we make you money. Old software charges you to store your data. We charge for work done, the calls handled, the chats answered, the meetings booked.
We build what we hear on calls with customers, not what looks good in a planning deck. The sharpest pain ships first.
For most businesses, the hardest part is not the work. It is everything around it. Customers reach you on calls, texts, emails, chats, and forms. Some are brand new, some have been with you for years. Keeping every relationship straight, across every channel, becomes a full time job of its own.
The tools meant to fix this were built for the largest companies, with the ops teams and budgets to run them. Everyone else glues a dozen apps together, loses context between them, and watches a real share of revenue walk out the door. The whole stack assumed a person at a desk, typing into forms.
Why our founder left Meta to build Frontdesk.
Then AI got good enough to read a message, understand a customer, and handle it on any channel. So we started over. Frontdesk meets your customers everywhere and writes it all to one CRM, live in minutes. The software should learn your business, not the other way around.
We want to rethink the whole stack for AI, so business owners can get back to running their business.
We are a global team headquartered in Soho, New York, building for the businesses that run the economy and have been ignored by software for too long.
Out in the world.
On stage at industry conferences, at dinner with the operators who run on Frontdesk, and back home in New York.
Get back to running your business.
Go live in minutes. Keep your number. Let the front desk run itself.