Frontdesk runs the full intake workflow for pediatric occupational therapy clinics — capturing developmental concerns, sensory profile, feeding / motor / handwriting / self-care goals, verifying insurance and Medicaid, scheduling the OT evaluation into Fusion Web Clinic, ClinicSource, PtEverywhere, WebPT, NetHealth (Optima), Jane App, and CentralReach, and coordinating IEP/504 and Early Intervention referrals.
< 0.0s
Intake answer time
0/7
Coverage
0+
Languages
Fusion, ClinicSource, CentralReach, +
EHRs
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
Parents often call saying "my child has trouble with handwriting" or "my child does not like loud noises" — without knowing whether OT is the right fit. Intake needs to triage gently and accurately.
A meaningful pediatric OT intake captures sensory profile (seeking / avoiding, hypo / hyper-responsive across visual, auditory, vestibular, proprioceptive, tactile, olfactory, gustatory) — but most front-desk workflows skip this.
Medicaid pediatric OT and Early Intervention (Part C of IDEA) eligibility varies by state. Front desks struggle to navigate the rules and route correctly.
Many CentralReach-based clinics offer both ABA and OT for autism — and intake calls need to route to the right discipline. Manual routing is error-prone.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk answers every inbound pediatric OT call in under 0.5 seconds and runs a structured intake — developmental concerns, sensory profile, feeding, motor, handwriting, self-care, and autism / ADHD / SPD context.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk schedules and gates validated screening — Sensory Profile-2, Ages and Stages Questionnaire (ASQ-3), Peabody Developmental Motor Scales (PDMS-2), and BOT-2 — via IntakeQ or Practice Better.
More capabilities
Frontdesk verifies pediatric OT benefits through Availity, Office Ally, Trizetto Provider Solutions, Waystar, and Change Healthcare — including Medicaid pediatric OT, CHIP, TRICARE, and Early Intervention coverage.
Frontdesk navigates Early Intervention (Part C of IDEA) referrals for children under 3, and IEP/504 referrals for school-age children — with state-specific rules built in.
Frontdesk syncs bidirectionally with the major pediatric OT EHRs and the leading multi-discipline platforms.
For combined ABA + OT clinics on CentralReach, Frontdesk routes intakes to the right discipline — and coordinates joint evaluations when both are needed.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Pediatric OT specialty clinics
Combined OT + PT + speech pediatric clinics
Combined ABA + OT clinics (CentralReach-based)
Early Intervention (Part C) providers
School-based OT services
Sensory-integration specialty clinics
Feeding-therapy specialty clinics
Handwriting-specialty pediatric OT clinics
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
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Therapy AI hub
Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI Pediatric OT Intake.
Built for pediatric OT clinics, combined OT + PT + speech pediatric clinics, combined ABA + OT clinics, Early Intervention (Part C) providers, and school-based OT services using Fusion Web Clinic, ClinicSource, PtEverywhere, WebPT, NetHealth (Optima), Jane App, SimplePractice, TherapyNotes, TheraNest, CentralReach, IntakeQ, and Practice Better. Captures developmental milestone concerns, sensory profile (sensory-seeking, sensory-avoiding, hypo/hyper responsive), feeding concerns, fine and gross motor delays, handwriting and visual-motor concerns, self-care and activities-of-daily-living needs, autism / ADHD / sensory processing disorder context, and Early Intervention or school-based eligibility. Verifies Medicaid pediatric OT, CHIP, TRICARE, and commercial benefits (BCBS, Aetna, Cigna, UnitedHealthcare, Optum, Humana, Kaiser) through Availity, Office Ally, Trizetto, Waystar, and Change Healthcare. Supports Spanish, Mandarin, Vietnamese, and ASL routing. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportYes. Frontdesk signs a BAA, encrypts PHI in transit and at rest, logs every intake for audit, and restricts access via SSO + RBAC. We also handle parental consent and (per state law) minor assent appropriately.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
