Frontdesk runs the full intake workflow for vestibular and balance therapy clinics — capturing dizziness, vertigo, BPPV, vestibular migraine, post-concussion, and balance concerns, screening for red flags (TIA, stroke, central vestibular), verifying insurance, and scheduling vestibular evaluations into WebPT, NetHealth (Optima), Jane App, ClinicSource, Fusion Web Clinic, PtEverywhere, ChiroTouch, Therabill, SimplePractice, TherapyNotes, TheraNest, and CentralReach.
< 0.0s
Intake answer time
Yes
Red-flag screening
0/7
Coverage
0+
Languages
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
Dizziness can signal TIA, stroke, or central vestibular pathology — which need urgent medical workup, not PT. Intake must screen for red flags and route appropriately.
A meaningful vestibular intake distinguishes BPPV (treated with Epley / canalith repositioning), vestibular migraine (medical management + PT), Meniere's, vestibular neuritis, and central vestibular — but most intake workflows do not.
Post-concussion patients (mTBI, PCS) need symptom screening (SCAT5, BESS, VOMS), graded return-to-activity planning, and coordination with neurology / sports medicine — which most front-desk workflows lack.
Vestibular intakes often need coordination with ENT (otoneurology) and neurology — release of records, vestibular testing (VNG, rotary chair, vHIT), and imaging review. Manual coordination is error-prone.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk answers every inbound vestibular call in under 0.5 seconds and runs a structured intake — dizziness type, onset, triggers, duration, associated symptoms, and prior workup.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk screens for red flags at intake — TIA, stroke, central vestibular signs (HINTS-positive, persistent vertigo, neurologic signs) — and routes urgently to ER / neurology when indicated.
More capabilities
Frontdesk distinguishes vestibular conditions at intake — BPPV, vestibular migraine, Meniere's, vestibular neuritis, mal de débarquement, PPPD — and matches to the right care path.
For post-concussion patients (mTBI, PCS), Frontdesk runs SCAT5-aware intake, captures symptom timeline, and coordinates with neurology / sports medicine.
Frontdesk handles release-of-records with ENT (otoneurology), neurology, and primary care — and reviews prior vestibular testing (VNG, rotary chair, vHIT).
Frontdesk syncs bidirectionally with the major PT EHRs.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Vestibular PT specialty clinics
Balance and dizziness clinics
Post-concussion rehab clinics
Vestibular migraine specialty clinics
Combined ENT + vestibular PT teams
Geriatric balance clinics
Vertigo specialty clinics
Concierge neurology + PT practices
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
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Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI Vestibular Therapy Intake.
Built for vestibular PT specialty clinics, balance and dizziness clinics, post-concussion rehab clinics, vestibular migraine specialty clinics, and combined ENT + vestibular PT teams using WebPT, NetHealth (Optima), Jane App, ClinicSource, Fusion Web Clinic, PtEverywhere, ChiroTouch, Therabill, SimplePractice, TherapyNotes, TheraNest, and CentralReach. Handles dizziness intake (BPPV, vestibular neuritis, Meniere's, vestibular migraine, mal de débarquement, central vestibular), red-flag screening (TIA, stroke, central vestibular signs), post-concussion intake (mTBI, PCS, post-concussion syndrome), surgeon and ENT coordination, commercial / Medicare / Medicaid / workers' comp verification (Availity, Office Ally, Trizetto, Waystar, Change Healthcare), and Dix-Hallpike / canalith repositioning maneuver scheduling. Supports Spanish, Mandarin, Vietnamese, and ASL routing. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportAt intake, Frontdesk screens for central vestibular red flags — TIA / stroke symptoms, HINTS-positive presentation, sudden hearing loss, neurologic signs — and routes urgently to ER / neurology when indicated. The screening is logged in a HIPAA-compliant audit trail.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
