Frontdesk
AI Intake for Pelvic Floor PT

The AI intake coordinator built for pelvic floor therapy clinics

Frontdesk runs the full intake workflow for pelvic floor physical therapy clinics — sensitively capturing pelvic floor concerns (incontinence, prolapse, dyspareunia, pelvic pain, prenatal / postpartum, post-surgical), verifying insurance, and scheduling pelvic floor PT evaluations into WebPT, NetHealth (Optima), Jane App, ClinicSource, Fusion Web Clinic, PtEverywhere, ChiroTouch, Therabill, SimplePractice, TherapyNotes, TheraNest, and CentralReach.

  • HIPAA-compliant by design
  • 24/7 coverage
  • Works with your EHR

< 0.0s

Intake answer time

Yes

Trauma-informed design

0/7

Coverage

0+

Languages

Works with every major EHR & practice management system

SimplePractice

Mental health, speech, OT/PT

TherapyNotes

Mental health practices

Jane App

Multi-discipline clinics

CentralReach

ABA + autism services

TheraNest

Therapy + counseling

Fusion Web Clinic

Pediatric SLP/OT/PT

The Problem

Pelvic concerns are highly stigmatized

Patients with incontinence, prolapse, dyspareunia, or pelvic pain often delay seeking care due to stigma. A poorly handled intake — clinical, rushed, or insensitive — can prevent them from ever booking.

Lost intake, untreated symptoms, lost LTV

Trauma-informed intake is essential

Many pelvic floor patients have trauma history (sexual trauma, birth trauma, surgical trauma). Intake must be trauma-informed — calm, paced, never demanding detailed history.

Re-traumatization, premature termination, poor outcomes

Prenatal and postpartum care is time-sensitive

Prenatal and postpartum patients have time-sensitive needs — diastasis recti, postpartum incontinence, pelvic pain. Intake delays can mean missed treatment windows.

Untreated symptoms, slower recovery

OBGYN / urology / urogyn coordination is manual

Pelvic floor intakes often need coordination with OBGYN, urology, urogyn, or colorectal — release of records, prior testing, surgical history. Manual coordination is error-prone.

Slower workup, missed records, lost referrals

How Frontdesk Works

Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.

Live call

+1 (415) 555-0142

Inbound · Zillow Rentals lead

AI Transcript

“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”

Frontdesk AI

“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”

Answered in 0.4s
01

24/7 trauma-informed pelvic floor intake

Frontdesk answers every inbound pelvic floor call in under 0.5 seconds and runs a trauma-informed intake — calm, paced, capturing only the minimum necessary information before the first session.

  • Sub-second inbound voice answer
  • Trauma-informed conversational design
  • Minimum-necessary history capture at intake
  • Spanish, Mandarin, Vietnamese, ASL routing
  • HIPAA-compliant by design (BAA, encrypted PHI, audit logs)
  • Configurable per-clinician intake script
Qualification

Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?

We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?

Captured

Budget$2,400
Layout2BR
Move-inFeb 15
Pets1 dog, 35 lbs
02

Pelvic floor condition capture

Frontdesk captures pelvic floor conditions — incontinence (stress, urge, mixed), prolapse (cystocele, rectocele, uterine, vault), dyspareunia, vaginismus, vulvodynia, pelvic pain, endometriosis, interstitial cystitis, diastasis recti, post-surgical recovery.

  • Incontinence type (stress, urge, mixed, functional)
  • Prolapse type (cystocele, rectocele, uterine, vault)
  • Pain conditions (dyspareunia, vaginismus, vulvodynia)
  • Pelvic pain (endometriosis, IC/BPS, levator spasm)
  • Pre/postpartum (diastasis recti, postpartum recovery)
  • Post-surgical (hysterectomy, prostatectomy, mesh)

More capabilities

Everything else your team needs

03

Gender-affirming care intake

Frontdesk runs gender-affirming pelvic care intake — for trans men, trans women, non-binary patients pre- and post-surgical (vaginoplasty, phalloplasty, top surgery).

  • Gender-affirming pelvic care intake
  • Pre-surgical pelvic prep (vaginoplasty, phalloplasty)
  • Post-surgical pelvic rehab
  • Pronoun + name capture
  • LGBTQ+-affirming clinician matching
  • Insurance coverage navigation for gender-affirming care
04

Prenatal and postpartum coordination

For prenatal and postpartum patients, Frontdesk coordinates with OBGYN, midwife, or doula — and tracks gestational age / postpartum window for time-sensitive needs.

  • Prenatal PT intake (pelvic girdle pain, diastasis recti prevention)
  • Postpartum PT intake (6-week, 3-month windows)
  • OBGYN / midwife / doula coordination
  • Postpartum incontinence + prolapse intake
  • Diastasis recti screening
  • Mastitis / lactation PT coordination
05

OBGYN, urology, urogyn coordination

Frontdesk handles release-of-records with OBGYN, urology, urogyn, and colorectal — and reviews prior testing (urodynamics, defecography, imaging) before evaluation.

  • OBGYN / urogyn / urology / colorectal coordination
  • Urodynamics record retrieval
  • Defecography / pelvic MRI review
  • Surgical history (hysterectomy, prostatectomy, mesh)
  • Progress-report cadence to referring physician
06

EHR integration with the pelvic-PT stack

Frontdesk syncs bidirectionally with the major PT EHRs.

  • WebPT (gold-standard PT EHR)
  • NetHealth (Optima) PT EHR
  • Jane App (multi-discipline)
  • ClinicSource, Fusion Web Clinic, PtEverywhere
  • ChiroTouch (combined PT + chiro)
  • Therabill, SimplePractice, TherapyNotes, TheraNest
  • CentralReach for combined ABA + PT clinics

Integrations

Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.

SimplePractice

Mental health, speech, OT/PT

TherapyNotes

Mental health practices

Jane App

Multi-discipline clinics

CentralReach

ABA + autism services

TheraNest

Therapy + counseling

Fusion Web Clinic

Pediatric SLP/OT/PT

Full integration coverage

  • SimplePractice (mental health, speech, OT/PT) bidirectional sync
  • TherapyNotes for solo and group mental health practices
  • Jane App for multi-discipline clinics (SLP / OT / PT / mental health)
  • TheraNest for mental health and counseling practices
  • IntakeQ + Practice Better for HIPAA intake form automation
  • Kareo (Tebra), athenahealth, eClinicalWorks for medical-grade EHR sync
  • WebPT and NetHealth (Optima) for OT/PT clinics
  • Fusion Web Clinic, ClinicSource, PtEverywhere for pediatric SLP/OT/PT
  • CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA for ABA + autism services
  • Theralytics, TheraBe for ABA data + clinical operations
  • Eligibility + benefits verification: Availity, Office Ally, Trizetto, Waystar, Change Healthcare
  • Telehealth: Doxy.me, Zoom for Healthcare, SimplePractice telehealth, healow
  • HIPAA-compliant by design: BAA available, encrypted PHI, audit logs

Who it's for

Pelvic floor PT specialty clinics

Women's health PT clinics

Prenatal and postpartum PT clinics

Post-prostatectomy PT clinics

Pelvic pain specialty clinics

Combined urogyn + pelvic PT teams

LGBTQ+-affirming pelvic health clinics

Endometriosis specialty clinics

The journey

Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.

01

Step 1

AI captures every client and caregiver interaction

Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.

02

Step 2

Records sync to your EHR, scheduling, and billing

New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.

03

Step 3

Automation runs reminders, recovery, and outreach

24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.

04

Step 4

Analytics surface what matters across the practice

Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.

What this page covers

Topics, integrations, channels, practice types, and workflows covered by AI Pelvic Floor Therapy Intake.

Built for pelvic floor PT specialty clinics, women's health PT clinics, prenatal and postpartum PT clinics, post-prostatectomy PT clinics, pelvic pain specialty clinics, combined urogyn + pelvic PT teams, and LGBTQ+-affirming pelvic health clinics using WebPT, NetHealth (Optima), Jane App, ClinicSource, Fusion Web Clinic, PtEverywhere, ChiroTouch, Therabill, SimplePractice, TherapyNotes, TheraNest, and CentralReach. Handles trauma-informed pelvic floor intake (incontinence, prolapse, dyspareunia, vaginismus, vulvodynia, pelvic pain, endometriosis, interstitial cystitis, prenatal, postpartum, diastasis recti, post-surgical / post-prostatectomy / post-hysterectomy), gender-affirming care intake, OBGYN / urology / urogyn coordination, and commercial / Medicare / Medicaid verification (Availity, Office Ally, Trizetto, Waystar, Change Healthcare). Supports Spanish, Mandarin, Vietnamese, and ASL routing. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.

EHR & practice management

  • SimplePractice
  • SimplePractice telehealth
  • TherapyNotes
  • TheraNest
  • Jane App
  • IntakeQ
  • Practice Better
  • Kareo (Tebra)
  • athenahealth
  • eClinicalWorks
  • WebPT
  • NetHealth (Optima)
  • ChiroTouch
  • ClinicSource
  • Fusion Web Clinic
  • PtEverywhere
  • Power Diary
  • OwlPractice
  • TherapyAppointment
  • CentralReach (ABA)
  • Rethink Behavioral Health (ABA)
  • Catalyst (ABA)
  • AccuPoint (ABA)
  • Lumary (ABA)
  • Total ABA
  • Theralytics
  • TheraBe

Telehealth, scheduling & communication

  • Doxy.me
  • Zoom for Healthcare
  • Google Meet for Healthcare
  • SimplePractice telehealth
  • TheraNest video
  • healow
  • Acuity Scheduling
  • Calendly Health
  • NexHealth
  • Solutionreach
  • Weave
  • Spruce Health
  • Klara
  • Updox
  • OhMD

Billing, payor & eligibility

  • Availity eligibility
  • Office Ally
  • Trizetto Provider Solutions
  • Waystar
  • ClaimMD
  • Apex EDI
  • Change Healthcare
  • TriZetto
  • Medicaid eligibility verification
  • Medicare eligibility verification
  • Commercial payor verification (BCBS, Aetna, Cigna, UnitedHealthcare, Humana, Kaiser)
  • TRICARE eligibility
  • TriCare West / TriCare East
  • Good Faith Estimate (No Surprises Act)
  • Superbills + self-pay invoicing
  • EAP (Employee Assistance Program) intake
  • Headway / Alma / SonderMind / Grow Therapy panel onboarding

Therapy workflows automated

  • AI new-client intake (HIPAA-aware)
  • AI insurance eligibility + benefits verification
  • AI appointment scheduling and reschedule
  • AI no-show recovery + cancellation backfill
  • AI waitlist management and slot-fill outreach
  • AI prior-authorization coordination
  • AI superbill + receipt generation
  • AI session reminders (24h, 2h, 30min cadences)
  • AI parent / caregiver coordination (pediatric)
  • AI crisis-line and suicide-risk triage with live escalation
  • AI IEP/504 meeting coordination (school-based therapy)
  • AI recurring appointment series management
  • AI discharge planning + handoff
  • AI review-request automation (Google, Healthgrades, Zocdoc)
  • AI referral-source follow-up + thank-yous

Therapy specialties served

  • Speech-Language Pathology (SLP)
  • Pediatric speech therapy
  • Adult speech therapy
  • AAC evaluation and therapy
  • Stuttering / fluency therapy
  • Feeding and swallowing therapy
  • Voice therapy
  • Myofunctional therapy
  • Applied Behavior Analysis (ABA)
  • BCBA-supervised clinics
  • Autism diagnostic evaluation
  • Mental health and counseling
  • Couples and family therapy
  • Teen and adolescent therapy
  • Trauma therapy / EMDR
  • Eating-disorder treatment
  • Substance-use intake
  • Psychiatry / med management
  • Occupational therapy (OT)
  • Pediatric OT / sensory integration
  • Physical therapy (PT)
  • Orthopedic rehab
  • Vestibular therapy
  • Pelvic floor therapy
  • Hand therapy
  • Pediatric PT
  • School-based therapy services

Communication channels

  • Inbound voice (24/7 intake, after-hours hotline)
  • Outbound AI voice (recall, no-show recovery, waitlist fill)
  • HIPAA-compliant SMS and texting
  • WhatsApp Business
  • Web chat (practice site + EHR portal)
  • Email
  • 30+ languages (Spanish-speaking SLP, bilingual mental health, ASL referral routing)

Competitive alternatives

  • SimplePractice Telehealth + Reminders alternative
  • TherapyNotes Telehealth alternative
  • Spruce Health alternative for voice + outbound
  • Klara alternative
  • Updox alternative
  • Weave alternative for SMB therapy
  • Solutionreach alternative
  • NexHealth alternative
  • OhMD alternative
  • Headway / Alma / SonderMind / Grow Therapy front office

FAQ

Common questions about AI Pelvic Floor Therapy Intake

Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.

Contact support

Yes. Frontdesk runs trauma-informed pelvic floor intake — calm, paced, never demanding detailed history. We capture only the minimum necessary information (presenting concerns, conditions, OBGYN/urology referral, insurance, scheduling) before the first session, where the clinician handles deeper history with appropriate care.

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