Frontdesk handles Medicaid ABA intake end-to-end — state-specific waiver verification, prior-auth coordination, session-cap tracking, and parent communication in Spanish / Mandarin / Vietnamese / Tagalog / Korean. Pushes structured intake into CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. HIPAA-compliant by design.
< 0 min
Verification time
0/7
Coverage
0+
Languages
CentralReach, Catalyst, +
EHRs
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
Florida iBudget vs California Regional Center vs Texas HCS vs New York Comprehensive Waiver — each state has different rules, prior-auth requirements, and session caps. Manual triage gets it wrong.
Medicaid ABA prior-auth requires BCBA evaluation report, treatment plan, medical necessity letter — coordinated across multiple parties. Manual coordination causes multi-week delays.
Medicaid populations are diverse — Spanish, Mandarin, Vietnamese, Tagalog, Korean-speaking families predominate in many areas. English-only intake creates equity gaps.
Medicaid waivers have session caps (often weekly or annual). Without ongoing tracking, clinics either over-deliver (denied claims) or under-deliver (lost revenue, lower outcomes).
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk verifies state-specific Medicaid waiver eligibility for ABA — capturing waiver type, prior-auth requirements, session caps, BCBA/RBT credential requirements.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Coordinates Medicaid prior-auth submission — BCBA evaluation report, treatment plan, medical necessity letter — through Availity, Office Ally, Trizetto.
More capabilities
Tracks Medicaid waiver session caps in real time — alerting BCBAs before caps are hit, preventing over-delivery (denied claims) and under-delivery (lost revenue).
Conducts full Medicaid ABA intake in Spanish, Mandarin, Vietnamese, Tagalog, Korean, and 30+ languages — critical for diverse Medicaid populations.
Frontdesk syncs Medicaid ABA intake records with the full ABA EHR + practice management stack.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Medicaid waiver ABA clinics
EPSDT Medicaid ABA
Medicaid managed care ABA
Florida iBudget ABA
California Regional Center ABA
Texas HCS ABA
New York Comprehensive Waiver ABA
Illinois Adult Autism Waiver ABA
Medicaid-heavy diverse populations
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
More from ABA / Autism Services
AI for ABA clinics, BCBA scheduling, parent intake, RBT coordination, Medicaid.
Therapy AI hub
Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI Medicaid ABA Intake.
Purpose-built for Medicaid-funded ABA clinics — Medicaid waiver ABA, EPSDT Medicaid ABA, Medicaid managed care ABA, state-specific Medicaid waivers (Florida iBudget, California Regional Center, Texas HCS, New York Comprehensive Waiver, Illinois Adult Autism Waiver, etc.), and Medicaid-heavy diverse populations. Handles Medicaid eligibility verification through Availity, Office Ally, Trizetto, Waystar, Change Healthcare — capturing waiver type, prior-auth requirements, session caps, BCBA/RBT credential requirements. Bilingual Spanish / Mandarin / Vietnamese / Tagalog / Korean intake for Medicaid populations. Integrates with CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, TheraBe, SimplePractice, TherapyNotes, Jane App, and Fusion Web Clinic. HIPAA-compliant by design (BAA, encrypted PHI, audit logs).
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportYes. Frontdesk knows differences across state Medicaid waivers for ABA — Florida iBudget, California Regional Center, Texas HCS, New York Comprehensive Waiver, Illinois Adult Autism Waiver, and dozens more. Verifies waiver type, prior-auth requirements, session caps, BCBA/RBT credential requirements through Availity, Office Ally, Trizetto, Waystar, Change Healthcare.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
