Frontdesk
AI for BCBA Scheduling

AI scheduling assistant for BCBAs and ABA clinical teams

Frontdesk handles BCBA scheduling — evaluations, supervision hours, parent training, treatment-plan reviews, and reauthorization sessions. Reads availability from CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, TheraBe — and books across solo BCBAs, multi-BCBA clinics, and W2/1099 BCBA supervisors. HIPAA-compliant by design.

  • HIPAA-compliant by design
  • 24/7 coverage
  • Works with your EHR

< 0.0s

Answer time

0/7

Coverage

0+

Languages

CentralReach, Catalyst, +

EHRs

Works with every major EHR & practice management system

SimplePractice

Mental health, speech, OT/PT

TherapyNotes

Mental health practices

Jane App

Multi-discipline clinics

CentralReach

ABA + autism services

TheraNest

Therapy + counseling

Fusion Web Clinic

Pediatric SLP/OT/PT

The Problem

BCBA evaluations are billable gold — and easy to lose

BCBA initial evaluations are the gateway to multi-hour weekly ABA services. Missing or mis-scheduling a BCBA evaluation costs months of downstream billable hours.

Direct lost revenue, slow client onboarding, BCBA burnout

Supervision-hour requirements are complex

BCBAs must provide supervision hours per BACB requirements — 5% for RBTs, more for BCBA candidates. Manual tracking drops the ball and creates compliance risk.

BACB compliance risk, lost supervision billing, RBT certification delays

Parent training sessions get deprioritized

BCBAs need to run parent training, but parent training falls off the calendar when RBT sessions and evaluations dominate. Manual coordination misses parent training entirely.

Lower treatment outcomes, missed Medicaid parent-training billing, parent disengagement

Multi-BCBA and 1099 supervisor scheduling is fragmented

Clinics with multiple BCBAs (W2 + 1099 mix) struggle to coordinate availability across calendars. Manual scheduling causes double-bookings and frustrated BCBAs.

BCBA churn, scheduling errors, lost revenue

How Frontdesk Works

Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.

Live call

+1 (415) 555-0142

Inbound · Zillow Rentals lead

AI Transcript

“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”

Frontdesk AI

“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”

Answered in 0.4s
01

BCBA evaluation scheduling

Frontdesk reads BCBA availability from CentralReach, Rethink, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, TheraBe — and books initial evaluations with funding-source aware matching.

  • BCBA initial evaluation booking
  • Reassessment scheduling
  • Funding-source aware matching (Medicaid waiver, commercial autism mandate)
  • Multi-BCBA calendar coordination
  • 1099 + W2 BCBA supervisor scheduling
  • HIPAA-compliant by design (BAA, encrypted PHI)
Qualification

Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?

We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?

Captured

Budget$2,400
Layout2BR
Move-inFeb 15
Pets1 dog, 35 lbs
02

BCBA supervision hour management

Tracks BCBA supervision hours per BACB requirements — RBT 5% supervision, BCBA candidate supervision — and books supervision sessions automatically.

  • RBT 5% supervision tracking
  • BCBA candidate supervision hours
  • BCaBA supervision coordination
  • BACB compliance audit trail
  • Supervision billing coordination

More capabilities

Everything else your team needs

03

Parent training and treatment-plan review scheduling

Books parent training sessions, treatment-plan reviews, IEP/504 meetings, and reauthorization sessions — coordinating parent, BCBA, and (where relevant) RBT calendars.

  • Parent training session booking
  • Treatment-plan review scheduling
  • IEP/504 meeting coordination
  • Reauthorization session scheduling
  • Discharge planning coordination
04

Reauthorization timeline tracking

Tracks Medicaid waiver and commercial reauthorization deadlines, alerts BCBAs before deadlines, and coordinates documentation submission through Availity, Office Ally, Trizetto.

  • Medicaid waiver reauthorization tracking
  • Commercial reauthorization deadlines
  • TRICARE Echo reauthorization
  • Documentation submission coordination
  • Pre-deadline BCBA alerts
05

EHR integration with full ABA platform stack

Frontdesk syncs bidirectionally with the full ABA EHR + practice management stack.

  • CentralReach BCBA calendar sync
  • Rethink Behavioral Health
  • Catalyst (sessions + supervision)
  • AccuPoint, Lumary, Total ABA, Theralytics, TheraBe
  • SimplePractice, TherapyNotes, Jane App for multi-disciplinary
  • Fusion Web Clinic for combined ABA + SLP/OT

Integrations

Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.

SimplePractice

Mental health, speech, OT/PT

TherapyNotes

Mental health practices

Jane App

Multi-discipline clinics

CentralReach

ABA + autism services

TheraNest

Therapy + counseling

Fusion Web Clinic

Pediatric SLP/OT/PT

Full integration coverage

  • SimplePractice (mental health, speech, OT/PT) bidirectional sync
  • TherapyNotes for solo and group mental health practices
  • Jane App for multi-discipline clinics (SLP / OT / PT / mental health)
  • TheraNest for mental health and counseling practices
  • IntakeQ + Practice Better for HIPAA intake form automation
  • Kareo (Tebra), athenahealth, eClinicalWorks for medical-grade EHR sync
  • WebPT and NetHealth (Optima) for OT/PT clinics
  • Fusion Web Clinic, ClinicSource, PtEverywhere for pediatric SLP/OT/PT
  • CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA for ABA + autism services
  • Theralytics, TheraBe for ABA data + clinical operations
  • Eligibility + benefits verification: Availity, Office Ally, Trizetto, Waystar, Change Healthcare
  • Telehealth: Doxy.me, Zoom for Healthcare, SimplePractice telehealth, healow
  • HIPAA-compliant by design: BAA available, encrypted PHI, audit logs

Who it's for

BCBA-supervised ABA clinics

Solo BCBA private practices

BCBA group practices

BCaBA-supported teams

BCBA-D doctoral-level providers

Multi-state BCBA agencies

BCBA supervisor management

1099 + W2 BCBA mixed-staff clinics

The journey

Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.

01

Step 1

AI captures every client and caregiver interaction

Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.

02

Step 2

Records sync to your EHR, scheduling, and billing

New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.

03

Step 3

Automation runs reminders, recovery, and outreach

24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.

04

Step 4

Analytics surface what matters across the practice

Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.

What this page covers

Topics, integrations, channels, practice types, and workflows covered by AI BCBA Scheduling Assistant.

Purpose-built for BCBA-supervised ABA clinics, solo BCBAs, BCBA group practices, BCaBA-supported teams, BCBA-D doctoral-level providers, multi-state BCBA agencies, and BCBA supervisor management. Handles BCBA evaluation scheduling, supervision-hour management (1099 and W2 BCBA supervisors), parent training session booking, treatment-plan review scheduling, reauthorization session coordination, RBT shift backfill, and bilingual Spanish / Mandarin / Vietnamese / Tagalog / Korean parent communication. Integrates bidirectionally with CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, TheraBe, SimplePractice, TherapyNotes, Jane App, and Fusion Web Clinic. Eligibility via Availity, Office Ally, Trizetto, Waystar, Change Healthcare. HIPAA-compliant by design.

EHR & practice management

  • SimplePractice
  • SimplePractice telehealth
  • TherapyNotes
  • TheraNest
  • Jane App
  • IntakeQ
  • Practice Better
  • Kareo (Tebra)
  • athenahealth
  • eClinicalWorks
  • WebPT
  • NetHealth (Optima)
  • ChiroTouch
  • ClinicSource
  • Fusion Web Clinic
  • PtEverywhere
  • Power Diary
  • OwlPractice
  • TherapyAppointment
  • CentralReach (ABA)
  • Rethink Behavioral Health (ABA)
  • Catalyst (ABA)
  • AccuPoint (ABA)
  • Lumary (ABA)
  • Total ABA
  • Theralytics
  • TheraBe

Telehealth, scheduling & communication

  • Doxy.me
  • Zoom for Healthcare
  • Google Meet for Healthcare
  • SimplePractice telehealth
  • TheraNest video
  • healow
  • Acuity Scheduling
  • Calendly Health
  • NexHealth
  • Solutionreach
  • Weave
  • Spruce Health
  • Klara
  • Updox
  • OhMD

Billing, payor & eligibility

  • Availity eligibility
  • Office Ally
  • Trizetto Provider Solutions
  • Waystar
  • ClaimMD
  • Apex EDI
  • Change Healthcare
  • TriZetto
  • Medicaid eligibility verification
  • Medicare eligibility verification
  • Commercial payor verification (BCBS, Aetna, Cigna, UnitedHealthcare, Humana, Kaiser)
  • TRICARE eligibility
  • TriCare West / TriCare East
  • Good Faith Estimate (No Surprises Act)
  • Superbills + self-pay invoicing
  • EAP (Employee Assistance Program) intake
  • Headway / Alma / SonderMind / Grow Therapy panel onboarding

Therapy workflows automated

  • AI new-client intake (HIPAA-aware)
  • AI insurance eligibility + benefits verification
  • AI appointment scheduling and reschedule
  • AI no-show recovery + cancellation backfill
  • AI waitlist management and slot-fill outreach
  • AI prior-authorization coordination
  • AI superbill + receipt generation
  • AI session reminders (24h, 2h, 30min cadences)
  • AI parent / caregiver coordination (pediatric)
  • AI crisis-line and suicide-risk triage with live escalation
  • AI IEP/504 meeting coordination (school-based therapy)
  • AI recurring appointment series management
  • AI discharge planning + handoff
  • AI review-request automation (Google, Healthgrades, Zocdoc)
  • AI referral-source follow-up + thank-yous

Therapy specialties served

  • Speech-Language Pathology (SLP)
  • Pediatric speech therapy
  • Adult speech therapy
  • AAC evaluation and therapy
  • Stuttering / fluency therapy
  • Feeding and swallowing therapy
  • Voice therapy
  • Myofunctional therapy
  • Applied Behavior Analysis (ABA)
  • BCBA-supervised clinics
  • Autism diagnostic evaluation
  • Mental health and counseling
  • Couples and family therapy
  • Teen and adolescent therapy
  • Trauma therapy / EMDR
  • Eating-disorder treatment
  • Substance-use intake
  • Psychiatry / med management
  • Occupational therapy (OT)
  • Pediatric OT / sensory integration
  • Physical therapy (PT)
  • Orthopedic rehab
  • Vestibular therapy
  • Pelvic floor therapy
  • Hand therapy
  • Pediatric PT
  • School-based therapy services

Communication channels

  • Inbound voice (24/7 intake, after-hours hotline)
  • Outbound AI voice (recall, no-show recovery, waitlist fill)
  • HIPAA-compliant SMS and texting
  • WhatsApp Business
  • Web chat (practice site + EHR portal)
  • Email
  • 30+ languages (Spanish-speaking SLP, bilingual mental health, ASL referral routing)

Competitive alternatives

  • SimplePractice Telehealth + Reminders alternative
  • TherapyNotes Telehealth alternative
  • Spruce Health alternative for voice + outbound
  • Klara alternative
  • Updox alternative
  • Weave alternative for SMB therapy
  • Solutionreach alternative
  • NexHealth alternative
  • OhMD alternative
  • Headway / Alma / SonderMind / Grow Therapy front office

FAQ

Common questions about AI BCBA Scheduling Assistant

Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.

Contact support

Yes — bidirectionally. Frontdesk reads BCBA availability from CentralReach, Rethink, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe, and books evaluations, supervision sessions, parent training, and treatment-plan reviews directly into the EHR calendar.

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