Frontdesk handles autism intake end-to-end — capturing child age, diagnostic status (M-CHAT, ADOS-2, ADI-R), funding source, geography, and parent preferences. Routes to BCBA evaluation, diagnostic team, or referral partners. Verifies Medicaid waivers, commercial PPO/HMO, and TRICARE through Availity, Office Ally, Trizetto, Waystar, Change Healthcare. Pushes structured intake into CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. HIPAA-compliant by design.
< 0.0s
Intake answer time
0/7
Coverage
0+
Languages
CentralReach, Rethink, +
EHRs
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
Demand for autism diagnostic evaluations far exceeds supply. Parents call multiple clinics, take the first slot, and ghost the rest — leaving waitlists bloated with phantom requests.
First-time parents calling about autism evaluation need education on what to expect — M-CHAT vs ADOS-2 vs ADI-R, who does what (developmental pediatrician vs psychologist vs BCBA), and how funding works.
Autism diagnostic + ABA services flow through Medicaid waivers, commercial PPO/HMO with autism mandates, TRICARE Echo, BCBS Federal, school districts. Manual triage through Availity, Office Ally consumes hours per intake.
Spanish, Mandarin, Vietnamese, Tagalog, Korean-speaking families navigating autism diagnostic and ABA pathways get lost in English-only voicemail.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk conducts the full autism intake conversation — child age, presenting concerns, diagnostic status (no diagnosis vs M-CHAT positive vs ADOS-2 confirmed), funding source, geography, urgency.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Routes intake to the right pathway — developmental pediatrician for medical eval, psychologist for ADOS-2 + ADI-R, BCBA for ABA services — based on diagnostic status and family preferences.
More capabilities
Verifies Medicaid waiver eligibility (state-specific), commercial autism mandate coverage, TRICARE Echo, BCBS Federal, school-district autism funding — through Availity, Office Ally, Trizetto, Waystar, Change Healthcare.
Provides bilingual parent education on the autism evaluation pathway, M-CHAT vs ADOS-2, ABA service expectations, and funding options — in the family dominant language.
Frontdesk syncs with the full autism diagnostic + ABA platform stack.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Autism diagnostic centers
ABA intake teams
Multidisciplinary autism clinics
Autism evaluation programs
School-district autism partners
Combined autism diagnostic + ABA programs
Bilingual autism clinics
Telehealth autism diagnostic programs
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
More from ABA / Autism Services
AI for ABA clinics, BCBA scheduling, parent intake, RBT coordination, Medicaid.
Therapy AI hub
Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI Autism Intake Coordinator.
Built for autism diagnostic centers, ABA intake teams, multidisciplinary autism clinics, autism evaluation programs, school-district autism partners, and combined autism diagnostic + ABA programs. Handles M-CHAT screening, ADOS-2 evaluation scheduling, ADI-R intake, diagnostic team coordination (developmental pediatrician, psychologist, BCBA), Medicaid waiver verification (state-specific), commercial PPO/HMO benefits, TRICARE coverage, prior-auth tracking, and bilingual Spanish / Mandarin / Vietnamese / Tagalog / Korean intake. Integrates bidirectionally with SimplePractice, TherapyNotes, Jane App, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, TheraBe, TheraNest, and Fusion Web Clinic. HIPAA-compliant by design (BAA, encrypted PHI, audit logs).
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportA parent calls. Frontdesk answers in under 0.5 seconds, captures child age and diagnostic status (M-CHAT, ADOS-2, ADI-R), verifies funding through Availity / Office Ally, routes to the right pathway (developmental pediatrician / psychology / BCBA), books the evaluation in CentralReach, Rethink, Catalyst, AccuPoint, Lumary, Total ABA, or Theralytics, and sends HIPAA-compliant SMS confirmation.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
