Frontdesk runs the full intake workflow for family therapy practices — capturing each family member's perspective, identifying the presenting issue, matching family-systems modality (structural, strategic, narrative, Bowenian, multisystemic), verifying insurance, and booking the joint family intake into SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, and Fusion Web Clinic.
< 0.0s
Intake answer time
Linked
Multi-member intake
0/7
Coverage
0+
Languages
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
Family therapy intake needs each family member's perspective — parents, teens, sometimes grandparents — separately but linked as a family unit. Most front-desk workflows do this badly.
Family therapy involving minors requires both parental consent and (depending on state) minor assent. Documenting and tracking this is error-prone.
Structural, strategic, Bowenian, narrative, multisystemic, functional family therapy — each fits different presenting issues. Mismatched matching means premature dropout.
Family sessions need 3+ people's availability — parents who work different shifts, teens at different schools, sometimes adult children in different cities. Coordination is exhausting.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk runs intake with each family member (consent and minor-assent aware) and links them as a family unit in SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, or Fusion Web Clinic.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk matches families to the right clinician based on modality preference and presenting issue — structural, strategic, narrative, Bowenian, multisystemic, functional family therapy.
More capabilities
Frontdesk verifies family therapy benefits through Availity, Office Ally, Trizetto, Waystar, and Change Healthcare — including CPT 90847 (with identified patient) coverage rules and Medicaid family-therapy coverage.
Frontdesk coordinates 3+ family members' availability — capturing each schedule (parents at work, teens at school, adult children in other time zones) and finding the joint window.
Frontdesk pushes the family intake into SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, or Fusion Web Clinic — and triggers per-member intake forms via IntakeQ or Practice Better.
Frontdesk detects child welfare concerns, IPV, suicide risk, and substance use during family intake — and routes appropriately with safety protocols.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Family therapy private practices
Marriage and family therapy (LMFT) practices
Group practices with family therapy lines
Adolescent and family-focused practices
Multisystemic Therapy (MST) providers
Functional Family Therapy (FFT) providers
Community mental health centers
Juvenile justice diversion programs
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
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Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI Family Therapy Intake.
Built for family therapists, marriage and family therapists (LMFTs), and group practices offering family systems work. Captures each family member's intake separately (consent and minor-assent aware), matches modality preference (structural family therapy, strategic family therapy, narrative family therapy, Bowenian, multisystemic therapy, functional family therapy), runs insurance verification (BCBS, Aetna, Cigna, UnitedHealthcare, Optum, Humana, Kaiser, Medicare, Medicaid), coordinates 80- and 90-minute family session blocks with 2+ participants, and syncs into SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, Fusion Web Clinic, IntakeQ, and Practice Better. Supports Spanish, Mandarin, Vietnamese, and ASL routing. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportFrontdesk runs separate intake with each family member (consent and minor-assent aware) and links them as a family unit in SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, or Fusion Web Clinic. The clinician sees each member's perspective and the joint clinical picture before the first session.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
