Frontdesk runs the full psychiatry intake workflow — screening for medication history, comorbidities, controlled substances, and risk indicators, verifying commercial and Medicare benefits, and booking the initial med-management evaluation into SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, and Fusion Web Clinic.
< 0.0s
Intake answer time
< 0s
Risk-escalation time
0/7
Coverage
0+
Languages
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
Psychiatry intake needs a complete medication history, prior trials, response, and controlled-substance disclosures — but solo psychiatrists and PMHNPs often capture this at the first visit, eating clinical time.
A psychiatry intake that detects acute risk between scheduling and the first visit needs an escalation pathway — but most practices have no formal triage between front desk and clinician.
Psychiatry sessions are billed at higher CPT codes (90792, 99214, 99215). Verification mistakes lead to denials or surprise bills — and patients churn out of psychiatry care after one billing surprise.
Many psychiatry intakes start with the therapy intake team and need to hand off to the PMHNP or psychiatrist — that handoff is often manual and gets dropped.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk answers every psychiatry intake call in under 0.5 seconds and runs a HIPAA-aware screening: presenting concerns, medication history, prior trials, controlled-substance disclosures, and risk indicators.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk detects acute risk in real time and immediately escalates to the on-call psychiatrist or PMHNP, performs a warm handoff to the 988 Suicide & Crisis Lifeline if needed, and creates a HIPAA-compliant audit log.
More capabilities
Frontdesk verifies psychiatry benefits in real time through Availity, Office Ally, Trizetto Provider Solutions, Waystar, and Change Healthcare — and delivers a Good Faith Estimate per the No Surprises Act.
Frontdesk books the initial psychiatry evaluation (typically 60 minutes) and pre-books the first follow-up (typically 25 minutes) — and pushes both into SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, or Fusion Web Clinic.
Frontdesk triggers HIPAA-compliant psychiatry intake forms via IntakeQ or Practice Better — PHQ-9, GAD-7, AUDIT, DAST, Columbia Suicide Severity, medication history — completed before the first visit.
For combined practices, Frontdesk coordinates the therapy intake and psychiatry intake — ensuring the PMHNP or psychiatrist has the therapist's screening before the med-management visit.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Solo psychiatry private practices
Psychiatric nurse practitioner (PMHNP) clinics
Group psychiatry practices
Combined therapy + psychiatry groups
Headway / Alma / SonderMind psychiatry-paneled clinicians
Telepsychiatry-only practices
Community mental health centers
Outpatient psychiatric clinics
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
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Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI Psychiatry Intake Screening.
Purpose-built for solo psychiatry practices, psychiatric nurse practitioner (PMHNP) clinics, group psychiatry practices, and combined therapy + psychiatry groups using SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, Fusion Web Clinic, IntakeQ, and Practice Better. Handles HIPAA-aware psychiatry intake, controlled-substance disclosure screening, prior medication history capture, PHQ-9 / GAD-7 / Columbia Suicide Severity self-report scheduling, commercial / Medicare / Medicaid benefits verification (Availity, Office Ally, Trizetto, Waystar, Change Healthcare), Good Faith Estimate delivery, and Spanish / Mandarin / Vietnamese / ASL routing. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportYes. Frontdesk signs a BAA, encrypts PHI in transit and at rest, logs every screening for audit, and restricts access via SSO + RBAC. Controlled-substance disclosures and medication history are treated as Category A PHI with strict access logging.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
