Frontdesk runs the full intake workflow for teen and adolescent therapy practices — capturing both parent and teen perspectives, navigating parental consent and minor assent per state, screening for adolescent-specific concerns (suicide, self-harm, substance use, eating disorders), and booking the intake into SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, and Fusion Web Clinic.
< 0.0s
Intake answer time
0/7
Coverage
0+
Languages
0
State consent rules
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
California allows minor consent at age 12+ for outpatient mental health; Washington at 13+; other states require parental consent until 18. Practices serving multiple states struggle to track this.
Teen suicide is the second leading cause of death for ages 10–24. Intake must screen for suicidal ideation and self-harm — and most front-desk workflows do not have the training or system to do it safely.
Many teens come to therapy because parents made them — and disengage during intake. Engaging the teen during intake (rather than just the parent) is critical for retention.
PHQ-A, GAD-7 teen, Columbia Suicide Severity youth, AUDIT teen, eating disorder screening — these tools improve intake but require workflow integration most practices lack.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk runs intake with both the parent and the teen — capturing each perspective separately, navigating parental consent and minor assent per state, and linking them in SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, or Fusion Web Clinic.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk runs adolescent-specific screening — PHQ-A, GAD-7 teen, Columbia Suicide Severity youth, AUDIT teen, eating disorder screening — and gates the first session on completion.
More capabilities
Frontdesk detects suicide and self-harm risk in real time during teen intake — and immediately escalates to the on-call clinician, the 988 Suicide & Crisis Lifeline, the Trevor Project, or Crisis Text Line per your policy.
Frontdesk verifies insurance for the teen (often on a parent's plan) through Availity, Office Ally, Trizetto, Waystar, and Change Healthcare — including Medicaid CHIP for pediatric mental health.
Frontdesk pushes the teen intake into SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, or Fusion Web Clinic — with parent + teen linkage and per-state consent documentation.
For teens receiving therapy at school, Frontdesk coordinates with school counselors, navigates 504 / IEP plans, and handles release-of-information workflows.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Solo teen and adolescent therapy practices
Adolescent-focused group practices
Combined family + teen practices
Community mental health centers serving youth
School-based therapy providers
Eating-disorder-specialty teen practices
LGBTQ+ teen specialty practices
Substance-use teen specialty practices
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
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Therapy AI hub
Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI Teen & Adolescent Therapy Intake.
Built for solo teen therapists, adolescent-focused group practices, and combined family + teen practices using SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, Fusion Web Clinic, IntakeQ, and Practice Better. Handles parental consent and minor assent per state (California age 12+, Washington age 13+, Texas, New York, etc.), runs adolescent-specific screening (PHQ-A, GAD-7 teen, Columbia Suicide Severity youth, AUDIT teen, eating disorder screening), verifies insurance (BCBS, Aetna, Cigna, UnitedHealthcare, Optum, Humana, Kaiser, Medicare, Medicaid CHIP), and schedules into SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, and Fusion Web Clinic. Supports Spanish, Mandarin, Vietnamese, and ASL routing. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportFrontdesk captures parental consent and (per state law) minor assent during teen intake — with HIPAA-compliant audit logging. State-specific rules are built in: California minor consent at age 12+, Washington at 13+, Texas, New York, and all 50 states. Practices serving multiple states have per-state rule sets configured automatically.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
