Frontdesk runs the full intake workflow for couples and relationship therapy practices — capturing both partners' presenting concerns, modality preference (Gottman, EFT, IFS-informed, ACT, Imago), insurance details, and scheduling preferences, and booking the joint intake session into SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, and Fusion Web Clinic.
< 0.0s
Intake answer time
Linked
Dual-partner intake
0/7
Coverage
0+
Languages
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
Couples therapy intake needs each partner's perspective separately — but the practice needs them linked as a unit. Most front-desk workflows handle this poorly.
Gottman, EFT, Imago, IFS-informed, ACT for couples, narrative therapy — each modality has different evidence and different fit. Mismatched matching means early dropout.
Many insurance plans only cover couples therapy under specific CPT codes (90847) or require one partner to be the identified patient. Verification mistakes lead to denials.
Couples sessions are longer than individual — but most scheduling tools default to 50 minutes. Mis-scheduling means clinicians get squeezed.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk runs intake separately with each partner (consent-aware) and links them as a couple — capturing each perspective, presenting concerns, and goals.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk matches couples to the right clinician based on modality preference (Gottman Method, Emotionally Focused Therapy, IFS-informed couples, ACT for couples, Imago, narrative therapy) and clinician credentialing.
More capabilities
Frontdesk verifies couples therapy benefits through Availity, Office Ally, Trizetto, Waystar, and Change Healthcare — including CPT 90847 specific coverage rules.
Frontdesk schedules couples sessions as 80- or 90-minute blocks — coordinating both partners' availability and updating SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, or Fusion Web Clinic correctly.
Frontdesk pushes the couples intake into SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, or Fusion Web Clinic — and triggers per-partner intake forms via IntakeQ or Practice Better.
Frontdesk detects intimate partner violence (IPV) indicators and safety concerns during intake — and routes to the appropriate clinician with safety protocols rather than booking a joint session.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Solo couples therapy practices
Marriage and family therapy (LMFT) practices
Group practices with couples therapy lines
Gottman-certified clinicians and clinics
EFT-certified clinicians (ICEEFT)
IFS-informed couples practices
Imago Relationships therapists
Premarital counseling practices
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
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Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI Couples Therapy Intake.
Built for couples therapists, marriage and family therapists (LMFTs), and group practices offering relationship therapy. Captures both partners' intake separately (consent-aware), matches modality preference (Gottman Method, EFT, IFS-informed couples, ACT for couples, Imago, narrative therapy), runs insurance verification (BCBS, Aetna, Cigna, UnitedHealthcare, Optum, Humana, Kaiser, Medicare), coordinates joint 80-minute and 90-minute session blocks, and syncs into SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, Fusion Web Clinic, IntakeQ, and Practice Better. Supports Spanish, Mandarin, Vietnamese, and ASL routing. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportFrontdesk runs separate intake calls with each partner (consent-aware) and links them as a couple in SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, or Fusion Web Clinic. Each partner shares their perspective, presenting concerns, and goals — and the joint clinical picture is assembled for the clinician before the first session.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
