Frontdesk handles AAC (augmentative and alternative communication) evaluation intake — for both pediatric and adult populations. Captures device-trial history, insurance funding source (Medicare DME, Medicaid waiver, commercial AAC benefit), and books evaluation + device-trial blocks into SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource, and CentralReach. HIPAA-compliant by design.
< 0.0s
Answer time
0/7
Coverage
0+
Languages
Fusion, SimplePractice, +
EHRs
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
AAC evaluations are funded through Medicare DME, Medicaid waivers, commercial AAC benefit riders, school-district AT funding, and self-pay — each with different prior-auth requirements and timelines.
AAC device trials require coordinating SLP, family, device vendor (Tobii Dynavox, PRC-Saltillo, Forbes AAC, Lingraphica), and possibly the school team. Manual scheduling drops the ball.
Medicare DME funding for AAC devices requires SLP evaluation report, physician order, prior-auth submission, and Letter of Medical Necessity — all coordinated across multiple parties.
Spanish, Mandarin, Vietnamese, Tagalog, Korean-speaking families navigating AAC evaluation get lost in English-only voicemail systems.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk handles AAC referral intake — pediatric and adult — capturing device-trial history, funding source, geography, and family preferences.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Reads availability from SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource, and CentralReach — and books evaluation + device-trial blocks.
More capabilities
Verifies Medicare DME funding, Medicaid waiver eligibility (state-specific), commercial AAC benefit riders, and school-district AT funding — through Availity, Office Ally, Trizetto, Waystar, Change Healthcare.
Coordinates AAC vendor visits, school-team AT meetings, IEP/504 coordination for AAC users, and family training sessions.
Frontdesk syncs with SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource, PtEverywhere, CentralReach, and TheraNest.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
AAC evaluation centers
SLPs specializing in AAC
Hospital-affiliated AAC programs
School-district AAC services
Combined ABA + AAC clinics
Adult AAC for post-stroke / TBI
Pediatric AAC for autism, CP, genetic conditions
AAC vendor partnership programs
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
More from Speech Therapy / SLP
AI for pediatric and adult speech-language pathology, AAC, fluency, feeding, voice.
Therapy AI hub
Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI AAC Evaluation Scheduler.
Purpose-built for AAC evaluation centers, SLPs specializing in AAC, AAC device-vendor partnerships, and combined ABA + AAC programs. Handles AAC referral intake, device-trial scheduling, Medicare DME funding verification, Medicaid waiver eligibility, commercial AAC benefit confirmation, and AAC device-vendor coordination (Tobii Dynavox, PRC-Saltillo, Forbes AAC, Lingraphica). Integrates with SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource, PtEverywhere, CentralReach, and TheraNest. Eligibility via Availity, Office Ally, Trizetto, Waystar, Change Healthcare. HIPAA-compliant by design (BAA, encrypted PHI, audit logs).
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportYes. Frontdesk verifies Medicare DME funding for AAC devices through Availity, Office Ally, Trizetto, Waystar, and Change Healthcare. It also coordinates the Letter of Medical Necessity, physician order, and prior-auth submission — pushing status updates into SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, or CentralReach.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
