Frontdesk handles feeding and swallowing (dysphagia) therapy intake — pediatric feeding therapy, adult dysphagia, NICU graduate follow-up, and gastroenterology-referred cases. Captures referral source, presenting concern, medical history, insurance, and feeding plan history. Books evaluations into SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource, and CentralReach. HIPAA-compliant by design.
< 0.0s
Answer time
0/7
Coverage
0+
Languages
Fusion, SimplePractice, +
EHRs
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
Feeding therapy referrals arrive from gastroenterologists, pediatricians, NICU discharge planners, and hospital outpatient programs — each with different referral patterns and urgency.
NICU graduates with feeding difficulties need evaluation within days of discharge — not weeks. Voicemail and slow callbacks lose these high-acuity referrals.
Adult dysphagia patients are often post-stroke, post-cancer, or post-surgical — needing evaluation within the discharge window. Manual triage misses the urgency.
Feeding intake calls take 20-30 minutes — capturing food selectivity, oral-motor concerns, GI history, allergies, prior therapy, and family routines. Front desk cant always conduct these calls.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk conducts the full feeding intake conversation — pediatric or adult — capturing presenting concern, medical history, GI status, prior therapy, family routines, and referral source.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Recognizes urgency keywords (NICU discharge, post-stroke, dysphagia risk, choking history) and routes to urgent-evaluation slots in SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, or ClinicSource.
More capabilities
Verifies Medicaid EPSDT (pediatric feeding), Medicare Part B (adult dysphagia), commercial PPO/HMO benefits, and TRICARE — through Availity, Office Ally, Trizetto, Waystar, Change Healthcare.
Handles enrollment for intensive feeding day programs, SOS Approach feeding therapy series, and inpatient feeding programs — coordinating multi-disciplinary teams (SLP, OT, RD, psychology).
Frontdesk syncs with SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource, PtEverywhere, CentralReach, and TheraNest.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Pediatric feeding therapy clinics
Adult dysphagia rehab programs
NICU graduate follow-up clinics
GI-referred feeding programs
Intensive feeding day programs
Combined feeding + SLP + OT clinics
Hospital-affiliated feeding clinics
SOS Approach feeding programs
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
More from Speech Therapy / SLP
AI for pediatric and adult speech-language pathology, AAC, fluency, feeding, voice.
Therapy AI hub
Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI Feeding & Swallowing Therapy Intake.
Purpose-built for pediatric feeding therapy clinics, adult dysphagia rehab programs, NICU graduate follow-up clinics, GI-referred feeding programs, intensive feeding programs (SOS Approach, intensive day programs), and combined feeding + SLP + OT clinics. Handles pediatric feeding intake, adult dysphagia intake, GI / pediatrician referral coordination, Medicaid EPSDT verification, Medicare Part B for adult dysphagia, and bilingual Spanish / Mandarin / Vietnamese / Tagalog / Korean intake. Integrates with SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource, PtEverywhere, CentralReach, and TheraNest. Eligibility via Availity, Office Ally, Trizetto, Waystar, Change Healthcare. HIPAA-compliant by design.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportYes. Frontdesk recognizes NICU discharge urgency and routes to your urgent-evaluation slot in SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, or ClinicSource — booking same-week appointments when needed.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
