Frontdesk generates monthly superbills for self-pay therapy clients — CPT codes, ICD-10 diagnoses, dates of service, NPI, EIN — and delivers them via HIPAA-compliant SMS, email, or secure portal. Pulls clinical data from SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, and Fusion Web Clinic, and surfaces reimbursement progress through Mercury Health, Reimbursify, Headway, Alma, and SonderMind.
Monthly auto
Generation
Stripe + Square Health
Payment rails
Mercury Health, Reimbursify
Tracking
SimplePractice +0
EHRs
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
For out-of-network practices, the clinician (or solo therapist) hand-builds superbills monthly — pulling CPT codes, ICD-10 diagnoses, dates of service. It’s an evening tax on clinical work.
Missing NPI, wrong ICD-10, missing modifier — clients submit and get denied. The clinician fields the back-and-forth, and trust erodes.
Once a superbill goes out, the practice has no visibility into whether it reimbursed, partially reimbursed, or denied. Clients churn quietly.
Spruce Health, Klara, Weave, Solutionreach send reminders — they don’t pull CPT + ICD-10 from the EHR or generate compliant superbills.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk pulls clinical data from SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, and Fusion Web Clinic — CPT codes, ICD-10 diagnoses, dates of service, place of service, modifiers — and builds compliant superbills monthly.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Superbills deliver via HIPAA-compliant SMS, email, or secure portal — with read-receipt capture, client confirmation, and audit-ready log.
More capabilities
Frontdesk tracks reimbursement status through Mercury Health, Reimbursify, Headway, Alma, and SonderMind — surfacing partial reimbursement, denials, and resubmission needs.
For superbill-based self-pay clients, Frontdesk handles the underlying payment via Stripe + Square Health — card-on-file pre-charge, recurring series billing, receipts to EHR.
Some commercial payors have specific superbill formats — BCBS, Aetna, Cigna, UnitedHealthcare, Humana, Kaiser. Frontdesk surfaces the right format and required fields per payor.
Every superbill is stored in the EHR with full audit trail, PHI is encrypted in transit and at rest, BAA in place, and access is restricted via SSO + RBAC.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Out-of-network solo therapists
Out-of-network group practices
Cash-pay psychiatry / med-management
Self-pay pediatric SLP / OT / PT
High-end mental-health practices off-network
Practices on Headway, Alma, SonderMind, Grow Therapy
EAP + self-pay mixed practices
Multi-location therapy groups standardizing superbills
Practices replacing Spruce Health, Klara, Weave, Solutionreach
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
More from Insurance, Billing & Intake
AI for eligibility verification, prior auth, copay, Medicaid, Medicare, intake forms.
Therapy AI hub
Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI Superbill Coordinator.
Built for out-of-network therapy practices whose self-pay clients submit superbills for partial reimbursement. Unlike Spruce Health, Klara, Weave, and Solutionreach — which can’t generate or deliver superbills — Frontdesk autonomously builds the superbill from EHR data, surfaces the right CPT + ICD-10 combinations, delivers under HIPAA, and tracks reimbursement status. Stripe + Square Health rails for any underlying copay handling. HIPAA-compliant by design with BAA, encrypted PHI in transit and at rest, and audit logs across SLP, mental health, psychiatry, OT, and PT.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportFrontdesk pulls CPT codes, ICD-10 diagnoses, dates of service, place of service, modifiers, NPI, and EIN from SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, and Fusion Web Clinic — and builds a compliant superbill monthly. Per-payor formatting is applied for BCBS, Aetna, Cigna, UnitedHealthcare, Humana, Kaiser, and TRICARE.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
