Bilingual front-desk staff are rare and expensive
Spanish-speaking front-desk SLP staff are in high demand and short supply. Most clinics rely on one bilingual person, who burns out or leaves.
Frontdesk is a native-quality Spanish-speaking AI receptionist for SLP clinics serving Latino, Hispanic, and Spanish-speaking communities. Conducts full intake conversation in Spanish, verifies Medicaid EPSDT eligibility through Availity / Office Ally, schedules evaluations, and pushes records into SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource, and CentralReach. HIPAA-compliant by design.
< 0.0s
Answer time
0/7
Coverage
0+
Spanish dialects
SimplePractice, Fusion, +
EHRs
Works with every major EHR & practice management system
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
The Problem
Spanish-speaking front-desk SLP staff are in high demand and short supply. Most clinics rely on one bilingual person, who burns out or leaves.
Calling a translator line mid-conversation kills trust. Parents hang up when they hear "please hold for a translator."
Many Spanish-speaking families rely on Medicaid EPSDT. Manual verification through Availity and Office Ally delays intake and frustrates families.
Working Spanish-speaking parents call evenings and weekends when bilingual staff are off. Voicemail kills conversion.
How Frontdesk Works
Built for therapy practices and clinics on SimplePractice, TherapyNotes, Jane App, CentralReach, TheraNest, Fusion Web Clinic — and every other major EHR. HIPAA-compliant by design with BAA, encrypted PHI, and audit logs.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk conducts full SLP intake in native-quality Spanish — Mexican, Caribbean, South American, and Spain dialects — capturing all the same data as English intake.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Verifies Medicaid EPSDT eligibility, Early Intervention Part C, and commercial PPO/HMO benefits in Spanish — through Availity, Office Ally, Trizetto, Waystar, Change Healthcare.
More capabilities
Reads availability from SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource — and books evaluations + recurring sessions in Spanish.
Coordinates bilingual IEP/504 meetings with translator services, Spanish-speaking school staff, and parent — confirming attendance the day before in Spanish.
Frontdesk syncs with SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource, PtEverywhere, CentralReach, and TheraNest.
Integrations
Frontdesk is EHR-agnostic and integrates bidirectionally with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo (Tebra), athenahealth, eClinicalWorks, WebPT, NetHealth (Optima), ChiroTouch, ClinicSource, Fusion Web Clinic, PtEverywhere, Power Diary, OwlPractice, TherapyAppointment, CentralReach, Rethink Behavioral Health, Catalyst, AccuPoint, Lumary, Total ABA, Theralytics, and TheraBe. New-client intake, scheduling, eligibility, prior-auth, superbills, and recall campaigns sync in real time — and every conversation is HIPAA-compliant by design.
SimplePractice
Mental health, speech, OT/PT
TherapyNotes
Mental health practices
Jane App
Multi-discipline clinics
CentralReach
ABA + autism services
TheraNest
Therapy + counseling
Fusion Web Clinic
Pediatric SLP/OT/PT
Full integration coverage
Customer stories
Real practices using Frontdesk to handle scheduling, intake, no-show recovery, and insurance verification — without adding front-desk headcount.
Who it's for
Spanish-speaking SLP clinics
Latino-community SLP practices
Hispanic-serving health centers
FQHCs with SLP services
Medicaid-heavy Spanish-speaking populations
Immigrant-community SLP programs
Bilingual school-based SLP
Border-community SLP clinics
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice, outbound AI voice, HIPAA-compliant SMS, web chat, and email are answered instantly with practice-aware context — across speech-language pathology (SLP), applied behavior analysis (ABA), mental health and counseling, psychiatry, occupational therapy (OT), and physical therapy (PT). Works with SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Kareo, CentralReach, Rethink Behavioral Health, Fusion Web Clinic, and WebPT.
Step 2
New-client intake, scheduled appointments, reschedules, cancellations, waitlist updates, eligibility checks, prior-authorization status, and superbills flow into SimplePractice, TherapyNotes, TheraNest, Jane App, IntakeQ, Practice Better, Kareo, athenahealth, WebPT, NetHealth (Optima), Fusion Web Clinic, ClinicSource, CentralReach, Rethink, AccuPoint, and Catalyst in real time.
Step 3
24h, 2h, and 30min appointment reminders, no-show recovery within 5 minutes, cancellation backfill from the waitlist, eligibility verification, prior-auth follow-up, recall campaigns, review-request automation, and parent/caregiver coordination fire automatically across voice, HIPAA-compliant SMS, and email.
Step 4
Cross-discipline dashboards track new-client conversion, first-call answer rate, average response time, no-show rate, waitlist-fill rate, recall response rate, schedule density, and revenue impact — across SLP, ABA, mental health, OT, and PT lines of service.
Explore more
More from Speech Therapy / SLP
AI for pediatric and adult speech-language pathology, AAC, fluency, feeding, voice.
Therapy AI hub
Frontdesk runs scheduling, intake, no-show recovery, and insurance verification — and integrates with every EHR therapy practices and clinics use.
What this page covers
Topics, integrations, channels, practice types, and workflows covered by AI Spanish-Speaking Speech Therapy Receptionist.
Purpose-built for Spanish-speaking SLP clinics, Latino-community SLP practices, Hispanic-serving health centers, Medicaid-heavy Spanish-speaking populations, FQHCs (Federally Qualified Health Centers) with SLP services, and immigrant-community SLP programs. Native-quality Spanish voice (not robotic translation), supporting Mexican Spanish, Caribbean Spanish, South American Spanish, and Spain Spanish dialects. Also supports Mandarin, Vietnamese, Tagalog, Korean, Portuguese, and 30+ languages. Integrates with SimplePractice, TherapyNotes, Jane App, Fusion Web Clinic, ClinicSource, PtEverywhere, CentralReach, and TheraNest. Eligibility via Availity, Office Ally, Trizetto, Waystar, Change Healthcare. HIPAA-compliant by design.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what therapy practices and clinics ask most.
Contact supportNative-quality. Frontdesk uses native-accent Spanish voice models — Mexican, Caribbean, South American, and Spain dialects — not robotic translation. Parents experience a fluent Spanish-speaking receptionist.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.