Multi-Channel AI Ticketing
Frontdesk handles phone, SMS, email, chat in one ticketing system.
What you lose without AI Ticketing System (Multi-Channel).
Tickets fragmented across channels
No unified AI
Channel-specific tools cost stack
AI Ticketing System tuned for Multi-Channel.
Resolves tickets end-to-end
Multi-Channel get AI that classifies, routes, and resolves 50%+ of tickets without human handoff.
Auto-categorization and routing
AI reads each ticket, applies the right tags, routes to the right queue, and prioritizes.
Multi-channel ticket creation
Tickets created from phone, SMS, email, chat. One agent across channels.
Native helpdesk integration
Zendesk, HubSpot Service Hub, Help Scout, Freshdesk, Front, Gorgias.
Knowledge base auto-search
AI surfaces relevant KB articles, drafts responses, and tags ticket with solution.
Flat $65/month
Compare to Zendesk AI ($150+/agent), Salesforce Service Cloud ($75+/agent), Devrev (enterprise).
For SMB and mid-market, Frontdesk with multi-channel coverage and flat pricing. Zendesk AI for Zendesk teams. Devrev for enterprise. Aisera for IT service desks.
Deploy your Multi-Channel AI Ticketing today.
Forward your traffic, train Frontdesk on your business, go live in minutes, no new hardware, no contracts.