Frontdesk
Small Business

AI Ticketing for Small Business

Frontdesk fits SMB support with flat pricing and multi-channel coverage.

The problem

What you lose without AI Ticketing System (Small Business).

Zendesk too expensive for SMB

Service Cloud overkill

No SMB-priced AI ticketing

How Frontdesk solves it

AI Ticketing System tuned for Small Business.

Resolves tickets end-to-end

Small Business get AI that classifies, routes, and resolves 50%+ of tickets without human handoff.

Auto-categorization and routing

AI reads each ticket, applies the right tags, routes to the right queue, and prioritizes.

Multi-channel ticket creation

Tickets created from phone, SMS, email, chat. One agent across channels.

Native helpdesk integration

Zendesk, HubSpot Service Hub, Help Scout, Freshdesk, Front, Gorgias.

Knowledge base auto-search

AI surfaces relevant KB articles, drafts responses, and tags ticket with solution.

Flat $65/month

Compare to Zendesk AI ($150+/agent), Salesforce Service Cloud ($75+/agent), Devrev (enterprise).

FAQ

AI Ticketing for Small Business FAQs

Common questions about AI Ticketing for Small Business.

Contact support

For SMB and mid-market, Frontdesk with multi-channel coverage and flat pricing. Zendesk AI for Zendesk teams. Devrev for enterprise. Aisera for IT service desks.

Deploy your AI Ticketing for Small Business today.

Forward your traffic, train Frontdesk on your business, go live in minutes, no new hardware, no contracts.

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