Confirm access up front
Capturing access permission and pet information at intake, then reminding the resident before the visit, prevents most wasted trips. AI handles both automatically.
Maintenance fact sheet
The maintenance no-access problem
No-access events, where a technician arrives but cannot enter, occur on 15 to 25 percent of visits, wasting labor and delaying repairs; clear access coordination and reminders cut this sharply.
Wasted trips are a hidden maintenance cost.
By the numbers
15-25%
of visits hit a no-access event
Industry maintenance data
$75+
wasted per failed trip
Frontdesk model, 2026
↓
fewer no-access trips with reminders
Never miss another tenant call
Frontdesk answers every call, text, and chat 24/7. It qualifies prospects, books tours, triages maintenance, and logs everything to your CRM. Built for property management.
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Related property management facts
FAQ
More on the maintenance no-access problem
Common follow-up questions property managers ask.
Contact supportCapture entry permission at intake and remind residents of the appointment window. AI does this for every work order.