Intake is the bottleneck
The volume of maintenance intake calls overwhelms small teams, especially during weather events. AI captures the request, asks the right diagnostic questions, and routes it without tying up staff.
Maintenance fact sheet
Work order volume per unit
A typical residential unit generates 3 to 5 work orders per year, meaning a 300-unit property processes well over 1,000 maintenance requests annually, most of them intake calls that AI can capture and route.
The annual maintenance request load, quantified.
By the numbers
3-5
work orders per unit per year
Industry maintenance data
1,000+
annual requests for a 300-unit property
Frontdesk model, 2026
80%
of intake that is routine and automatable
Frontdesk operator benchmark, 2026
Never miss another tenant call
Frontdesk answers every call, text, and chat 24/7. It qualifies prospects, books tours, triages maintenance, and logs everything to your CRM. Built for property management.
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Related property management facts
FAQ
More on work order volume per unit
Common follow-up questions property managers ask.
Contact supportUnit, issue type, severity, access permission, pets, and best contact method. AI captures all of it consistently.