Where AI fits
AI handles the reactive intake stream reliably and can coordinate scheduling and reminders for preventive visits, reducing missed appointments and emergency escalations.
Maintenance fact sheet
Preventive vs reactive maintenance
Preventive maintenance is scheduled upkeep that prevents failures, while reactive maintenance responds to breakdowns after they happen; reactive work typically costs 3 to 4 times more than the preventive equivalent.
Planned upkeep is cheaper than emergency repair.
By the numbers
3-4x
cost of reactive vs preventive repair
Facilities management data
↓
fewer emergencies with strong preventive programs
24/7
intake AI provides for both
Never miss another tenant call
Frontdesk answers every call, text, and chat 24/7. It qualifies prospects, books tours, triages maintenance, and logs everything to your CRM. Built for property management.
Go deeper
Related property management facts
FAQ
More on preventive vs reactive maintenance
Common follow-up questions property managers ask.
Contact supportAI can coordinate and remind residents about scheduled maintenance visits and capture access permissions.