AI is the front door
Self-guided touring still needs someone to answer questions, qualify, schedule access, and follow up. AI front desks coordinate the whole flow so prospects are never left without a response.
Leasing fact sheet
Self-guided tour adoption
Self-guided tours have grown rapidly and are now offered by a majority of large multifamily operators, with adoption above 60 percent among institutional portfolios because they expand tour availability without adding staff.
Touring on the prospect’s schedule, not the office’s.
By the numbers
60%+
of large operators offer self-guided tours
Industry leasing data
+25%
more tours booked with self-guided options
Industry leasing data
24/7
tour availability self-guided enables
Never miss another tenant call
Frontdesk answers every call, text, and chat 24/7. It qualifies prospects, books tours, triages maintenance, and logs everything to your CRM. Built for property management.
Go deeper
Related property management facts
FAQ
More on self-guided tour adoption
Common follow-up questions property managers ask.
Contact supportWith strong follow-up they convert comparably. The follow-up is where AI adds the most value.