Confirm, remind, reschedule
A confirmation at booking, a reminder the day before, and an easy reschedule path recover most would-be no-shows. AI handles all three automatically over text and voice.
Leasing fact sheet
Apartment tour no-show rates
Roughly 30 to 40 percent of booked apartment tours end in no-shows, but automated confirmations and reminders can cut that rate by half or more.
Why a booked tour is only half the battle.
By the numbers
30-40%
average tour no-show rate
Industry leasing data
50%+
no-show reduction with reminders
Frontdesk model, 2026
3
touchpoints that minimize no-shows
Never miss another tenant call
Frontdesk answers every call, text, and chat 24/7. It qualifies prospects, books tours, triages maintenance, and logs everything to your CRM. Built for property management.
Go deeper
Related property management facts
FAQ
More on apartment tour no-show rates
Common follow-up questions property managers ask.
Contact supportThey reduce some friction, but reminders still matter. AI manages reminders for both guided and self-guided tours.