AI answering service.
Every call answered.
An AI answering service that picks up every call live, day and night. It takes the details, qualifies urgent callers, books appointments, and texts you a summary. Phone, SMS, email, and chat on one agent. Start for free, no per-minute billing.
A real answering service, without the per-minute bill.
A traditional answering service charges by the minute or by the call, and the person who picks up is usually a scripted operator who can only jot down a message. They cannot see your calendar, they cannot answer real questions about your business, and they cannot do anything but pass the note along. Meanwhile the meter keeps running.
An AI answering service works differently. Frontdesk answers every call live with a natural voice, knows your hours, services, and pricing, qualifies the caller, and books the appointment right on your calendar. Every call lands as a clean text and email summary, and it costs nothing extra no matter how many calls come in.
Use it as your full reception line or only for overflow and after-hours. It covers phone, SMS, email, and website chat in over 20 languages, syncs every conversation to HubSpot, Salesforce, Pipedrive, or Zoho, and goes live in about 30 minutes with free number porting.
Everything a great AI Answering Service does. At 1/10th the cost.
Answers every call live, 24/7
Businesses get a natural-sounding AI that picks up on the first ring, day or night. No voicemail, no hold music, no after-hours gap. Callers reach a real conversation every time.
Takes messages and full details
Captures name, number, reason for calling, and any specifics you need. Every call arrives as a clean summary by text and email, not a vague voicemail you have to decode.
Qualifies and routes urgent vs routine
Frontdesk asks the right questions, flags emergencies, and routes urgent callers to you while handling routine requests on its own. You only get interrupted when it matters.
Books appointments on your calendar
Most answering services can only take a message. Frontdesk checks your live calendar, books the appointment, and sends confirmations. Callers leave the call scheduled.
Knows your business and your systems
Trained on your hours, services, pricing, and FAQs, with native sync to HubSpot, Salesforce, Pipedrive, and Zoho. No scripted offshore operator reading from a generic card.
Covers phone, SMS, email, and chat
A traditional service answers the phone and nothing else. Frontdesk handles overflow, after-hours, texts, emails, and website chat on one agent, in 20+ languages.
AI Answering Service tuned to your business.
Pre-trained workflows, industry-specific FAQ libraries, and CRM mappings for the most common verticals.
Frontdesk vs the answering service you have now.
| Capability | Traditional answering service | Voicemail / missed calls | Frontdesk AI |
|---|---|---|---|
| Answers calls live 24/7 | Per-minute, limited hours | , | Always live |
| Books appointments | Message only | , | Live calendar |
| Knows your business | Generic script | , | Fully trained |
| CRM sync | None | , | Native |
| Pricing | Per-minute / per-call | Lost revenue | Free |
FAQ
AI Answering Service FAQs
Common questions about AI Answering Service. If you don't see your question, our team can walk you through it.
Contact supportAn AI answering service is an automated receptionist that answers your calls live 24/7, takes messages and details, qualifies callers, books appointments, and sends you summaries. Frontdesk does this across phone, SMS, email, and chat, and syncs everything to your CRM.
Answer every call.
Pay one flat price.
Frontdesk answers every call live 24/7, takes the details, qualifies urgent callers, and books appointments. Phone, SMS, email, and chat. Start for free, live in 30 minutes.