What can the AI concierge actually do?

Greet guests warmly, answer questions about hours, amenities, and availability, give tailored recommendations, take reservations and bookings live, capture special requests, and pass everything to your team and CRM. It handles the front of house so staff focus on in-person guests.

Will it sound warm and on-brand?

Yes. Frontdesk uses a natural conversational voice tuned to your hospitality tone. Guests reach a gracious concierge that anticipates needs, not a canned chatbot reading from a script.

Can it actually book reservations, or just answer questions?

It books. Frontdesk checks live availability, reserves the table, room, or appointment, and sends the confirmation. Generic chatbots stop at FAQs. Frontdesk completes the request end to end.

How fast can I get started?

About 30 minutes. Forward your line (porting is free), train Frontdesk on your property and offerings, connect your CRM. Live the same day for free.

Recommendations

AI Concierge for Recommendations

Frontdesk learns your property and local favorites, then gives each guest tailored recommendations for dining, treatments, activities, and more.

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The problem

What you lose without AI Concierge (Recommendations).

Guests want personal suggestions

Staff repeat the same answers

Recommendations vary by who is working

How Frontdesk solves it

AI Concierge tuned for Recommendations.

Greets every guest in your brand voice

Recommendations get a warm, on-brand concierge that answers the moment someone calls, texts, chats, or emails. Every guest is welcomed personally, never left on hold, never sent to voicemail.

Answers questions instantly

Hours, location, amenities, availability, parking, pricing, policies. Frontdesk knows your property cold and answers "what time do you open" or "do you have a room with a view" in seconds.

Takes reservations and bookings live

Checks availability, books the table, room, suite, or appointment, and sends a confirmation. Guests reserve in one conversation instead of waiting for a callback.

Handles special requests and recommendations

Late checkout, dietary needs, a quiet table, dinner nearby, the best spa treatment. Frontdesk gives tailored recommendations and logs every request so staff can deliver.

Speaks your guests language

Fluent across 20+ languages, so travelers and international guests get the same effortless welcome whether they call from down the street or another continent.

Works 24/7 across every channel

Phone, text, email, and chat. Midnight arrivals, early checkouts, weekend bookings. Frontdesk covers the front of house around the clock so your team serves the guests standing in front of them.

FAQ