AI receptionist for therapists.
HIPAA-compliant.
Every new-client call answered with empathy. Every appointment booked in your EHR. Every crisis routed in seconds. Frontdesk runs 24/7 and is HIPAA-compliant from day one.
An AI receptionist built for the way therapists work.
Therapists do their best work in 50-minute blocks. The phone does not respect those blocks. New-client calls, scheduling, insurance questions, and refill requests pile up between sessions. Picking up breaks focus. Not picking up loses clients to the next practice.
An AI receptionist for therapists handles the routine work so you stay in clinical mode. The right one is HIPAA-compliant, BAA-backed, integrates with your EHR, and explicitly stops short of clinical guidance.
Frontdesk runs 24/7, books into SimplePractice and TherapyNotes, detects crisis language and routes to 988 or your on-call line, and costs $109/month with no per-call fees.
Everything a great AI Receptionist for Therapists does. At 1/10th the cost.
Answers every call in your voice
Therapists get an AI receptionist trained on your practice. Tone, intake questions, sliding-scale policy, insurance accepted. All yours.
Books into your EHR live
SimplePractice, TherapyNotes, Headway, Alma. Appointments land in your calendar before the client hangs up.
Crisis-aware routing
AI listens for crisis language and routes to 988, your on-call line, or a clinician immediately. Never replaces clinical judgment.
HIPAA-compliant from day one
SOC 2 Type II, HITRUST-aligned, BAA available on every plan. PHI encrypted in transit and at rest.
Bilingual standard
English and Spanish on every plan. AI detects caller language automatically.
No per-call fees
Flat $109/month. Compare to WellReceived at $250+, Ruby at $285+, or Smith.ai at $95 with $2.40/call overage.
AI Receptionist for Therapists tuned to your business.
Pre-trained workflows, industry-specific FAQ libraries, and CRM mappings for the most common verticals.
Popular use cases
Frontdesk vs other therapist receptionist options.
| Capability | AgentZap | WellReceived | Frontdesk AI |
|---|---|---|---|
| HIPAA + BAA | Yes | Yes | Yes |
| EHR sync (SimplePractice, TherapyNotes) | Yes | Limited | Native |
| Crisis routing to 988 | Configurable | Manual | Built in |
| Bilingual standard | Premium | Premium | Yes |
| Pricing | $109/mo | $250+/mo | $109 flat |
FAQ
AI Receptionist for Therapists FAQs
Common questions about AI Receptionist for Therapists. If you don't see your question, our team can walk you through it.
Contact supportAn automated phone system designed for mental-health practices. It uses conversational AI to answer calls, collect intake, schedule appointments, and route urgent calls while maintaining HIPAA standards. Frontdesk does all of that with native EHR sync.
AI receptionist for your practice.
HIPAA-ready.
Frontdesk runs 24/7, books into SimplePractice and TherapyNotes, routes crisis calls. Free 7-day trial with BAA included.