Does the AI triage pet emergencies?

Yes. AI detects emergency keywords (poison, choking, blood, hit by car, not breathing) and routes to your on-call vet or partner emergency hospital in seconds.

Does it integrate with eVetPractice or Cornerstone?

Yes. Native sync with eVetPractice, Cornerstone, ezyVet, AVImark, Hippo Manager. Appointments and patient data flow automatically.

Will the AI provide veterinary advice?

No. AI handles scheduling, refills within protocol, and intake. Clinical questions route to your veterinarian.

How does it handle end-of-life calls?

Empathy-tuned voice. AI takes the request, books the appointment, and escalates to a human if the owner needs more support.

Emergency Triage

Veterinary Emergency Triage Service

Frontdesk listens for emergency keywords and routes to on-call vet or partner ER.

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The problem

What you lose without Answering Service for Veterinarians (Emergency Triage).

Emergency calls hit voicemail

No keyword triage

Partner ER coordination manual

How Frontdesk solves it

Answering Service for Veterinarians tuned for Emergency Triage.

Pet emergencies triaged 24/7

Emergency Triage get AI that detects emergency keywords (poison, choking, hit by car) and routes to the on-call vet immediately.

Books in PIMS live

Native integrations with eVetPractice, Cornerstone, ezyVet, AVImark. Appointments land in the schedule.

Pet owner empathy training

AI tuned for sensitive conversations about pet health, end-of-life questions, and worried-owner calls.

After-hours referral routing

AI routes after-hours emergencies to your partner emergency vet hospital with full context.

Bilingual standard

English and Spanish on every plan.

Flat $109/month

Compare to veterinary-specific human answering at $300+ per month.

FAQ