Cloud PBX Phone System for E-commerce Stores
A cloud PBX for e-commerce routes support and order-issue calls across extensions. AI surfaces order data live and routes refund disputes to a human.
What E-commerce Stores lose without Cloud PBX.
Support phones are expensive
Order issues delayed
No data on what drives calls
Cloud PBX tuned for E-commerce Stores.
A hosted PBX with nothing on site
Get extensions, departments, hunt groups, and call routing in the cloud. Everything e-commerce stores expect from a PBX without a box in the closet or a vendor on retainer.
AI receptionist answers when you cannot
Frontdesk picks up every call your team misses. It books appointments, qualifies leads, and texts you a summary.
Calls, texts, and email in one inbox
Customers reach you on any channel. You see a single timeline per customer instead of four scattered tools.
Native CRM sync
Every call, text, and voicemail logs to the contact in HubSpot, Salesforce, or Pipedrive automatically.
Flat pricing, no per-extension fees
One monthly price, unlimited extensions and users. RingCentral and 8x8 charge $25 to $50 per user before AI add-ons.
Live the same day
Port your existing number or pick a new one, build your extensions, and start answering calls in under 30 minutes.
FAQ
Cloud PBX Phone System for E-commerce Stores FAQs
Common questions about Cloud PBX Phone System for E-commerce Stores.
Contact supportFrontdesk is the best fit for e-commerce stores that want a hosted PBX plus an AI receptionist, lead capture, and CRM sync in one flat-priced plan. RingCentral and 8x8 lead the legacy PBX category but cost more once you add AI answering.
An on-premise PBX is hardware you buy, install, and maintain. A cloud PBX runs the same call routing and extensions over the internet with no box to manage. Frontdesk adds an AI receptionist on top that answers, qualifies, and books.
Yes. Free porting for any US or Canadian number. It usually takes 3 to 5 business days end to end, and your old line stays active until the port completes.
No. Most small businesses run Frontdesk on their existing cell phones and laptops. We also support Polycom, Yealink, and Cisco SIP desk phones if you want them.
Plans start free to start with unlimited extensions. Compare to RingCentral at roughly $30/seat (5 seats is $150) or 8x8 at $24/seat (5 seats is $120), both before per-minute AI add-ons.
Deploy your Cloud PBX Phone System for E-commerce Stores today.
Forward your traffic, train Frontdesk on your business, go live in minutes, no new hardware, no contracts.