The best call forwarding services
that actually answer.
We compared the top call forwarding services on routing rules, reliability, price, and AI. Frontdesk wins by answering the calls forwarding alone would drop. Here is the full breakdown.
Forwarding moves the call. It does not guarantee an answer.
Call forwarding routes an incoming call from one number to another. It is useful for sending office calls to a cell or covering after-hours. But forwarding has a blind spot. If the destination does not pick up, the call still lands in voicemail, and the lead behind it goes cold.
Frontdesk is a call forwarding service with an AI receptionist built in. It runs find-me sequences and business-hours rules, and when a forwarded call still goes unanswered, the AI answers it, books the appointment, and writes the conversation back to your CRM. Flat monthly price, unlimited rules and seats.
This guide ranks RingCentral, Grasshopper, Google Voice, Ooma, OpenPhone, Nextiva, eVoice, and Frontdesk on what call forwarding should deliver in 2026.
Everything a great Call Forwarding Service does. At 1/10th the cost.
Forward calls anywhere, on any rule
Send calls to a cell, a team, or a backup line by hours, location, or caller. Callers reach a person, never a dead end.
AI catches the calls you forward past
When a forwarded call still goes unanswered, Frontdesk picks up instead of dumping to voicemail. It books appointments and qualifies leads on the spot.
Find-me, follow-me sequences
Ring your desk, then your cell, then a colleague, then AI. The chain runs automatically so a live answer is the default, not the exception.
Native CRM sync
Every forwarded call, text, and voicemail logs to the contact in HubSpot, Salesforce, or Pipedrive automatically.
Flat pricing, no per-number fees
One monthly price, unlimited forwarding rules and seats. Carrier forwarding often bills per minute or per added line.
Live the same day
Port your existing number or pick a new one, set your forwarding rules, and start routing in under 30 minutes.
Call Forwarding Service tuned to your business.
Pre-trained workflows, industry-specific FAQ libraries, and CRM mappings for the most common verticals.
Frontdesk vs RingCentral vs Grasshopper.
| Capability | RingCentral | Grasshopper | Frontdesk AI |
|---|---|---|---|
| AI answers unforwarded calls | Add-on | , | Included |
| Pricing | $30/seat | $28/mo | Free |
| Find-me sequences | Standard | Basic | Rule-based |
| CRM sync | Integration tier | , | Native + Zapier |
| Setup time | 1 to 2 days | Hours | 30 minutes |
FAQ
Call Forwarding Service FAQs
Common questions about Call Forwarding Service. If you don't see your question, our team can walk you through it.
Contact supportFrontdesk is the best pick if you want rule-based forwarding plus AI answering on anything the chain misses. RingCentral and Grasshopper handle routing well but cannot book or qualify the calls that go unanswered.
Forward every call to a real answer.
In 30 minutes.
Port your number, set your forwarding rules, and let AI catch anything the chain misses. Flat price, no per-number fees.