Can it handle claims intake?

Yes. It captures first-notice-of-loss details, policy numbers, and contact information, then routes to a claims adjuster with the data already recorded.

Is it compliant for outbound calls?

Yes. Frontdesk enforces TCPA consent, DNC checks, calling windows, and opt-out automatically, which matters for insurance outreach.

Does it route to licensed agents?

Yes. It qualifies and warm-transfers complex or licensed-only matters with full context.

Frontdesk is free to start across phone, SMS, and email, with the CRM included.

Claims

Conversational AI for Insurance Claims

Frontdesk captures first-notice-of-loss and routes to adjusters with full context.

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The problem

What you lose without Conversational AI for Insurance (Claims).

Slow claims intake

Incomplete loss details

After-hours FNOL lost

How Frontdesk solves it

Conversational AI for Insurance tuned for Claims.

Quotes, claims, and renewals

Claims get an AI that handles quote intake, first-notice-of-loss, and renewal calls in natural conversation.

24/7 first response

Policyholders reach a real conversation any hour, instead of voicemail after the office closes.

Compliant outbound

TCPA consent, DNC checks, and opt-out are enforced on every outbound call.

Captures structured data

Pulls policy numbers, loss details, and contact info and writes them to the CRM.

Routes to the right agent

Qualifies and warm-transfers complex cases to a licensed agent with full context.

Start for free

Predictable pricing across phone, SMS, and email instead of per-seat or per-minute fees.

FAQ