CRM adoption measures whether reps really log activity and keep records current. Low adoption is the most common reason CRM projects fail.
Adoption suffers because data entry is tedious. The more manual work a CRM demands, the less reps use it.
When the CRM fills itself in, adoption is no longer a battle. There is nothing to skip. In Frontdesk, this is handled automatically: the AI listens to every call, reads every text and email, and updates the record without anyone typing it in.