A virtual phone number is a number that exists in software rather than on a fixed line. It can ring any device you choose and be reassigned or rerouted instantly.
Businesses use virtual numbers to get a local or toll-free presence in a market without a physical office there, and to keep personal and business calls separate.
Frontdesk gives you a business number answered by an AI receptionist that picks up every call, qualifies the caller, books the appointment, and logs the whole conversation to your CRM.