The overnight lead gap
A lead that arrives at 8pm and waits until 9am the next day has likely toured a competitor by then. AI answers and books the tour the moment the inquiry lands.
Leasing fact sheet
After-hours leasing inquiry volume
About 40 percent of leasing inquiries arrive after the office closes, peaking between 7pm and 9pm and on weekends, which is exactly when most offices have no one to answer.
Prospects shop at night. Offices close at five.
By the numbers
~40%
of leasing inquiries are after-hours
Frontdesk operator benchmark, 2026
7-9pm
peak inquiry window
Frontdesk operator benchmark, 2026
0
staff most offices have at that hour
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FAQ
More on after-hours leasing inquiry volume
Common follow-up questions property managers ask.
Contact supportYes. AI qualifies the prospect and books directly into the leasing calendar 24/7.