Frontdesk
Operations fact sheet

Peak leasing season call volume

Peak leasing season runs from May through September, when roughly 60 percent of annual moves occur, driving call and tour volume up 2 to 3 times and overwhelming fixed staffing.

Why summer breaks fixed-headcount phone coverage.

By the numbers

May-Sep

peak leasing window

Industry leasing data

~60%

of annual moves in peak season

Industry leasing data

2-3x

call and tour volume increase

Frontdesk operator benchmark, 2026

Staffing for the peak is wasteful

Hiring enough agents to cover summer leaves you overstaffed the rest of the year. AI scales up and down automatically, matching capacity to demand without seasonal hiring.

Never miss another tenant call

Frontdesk answers every call, text, and chat 24/7. It qualifies prospects, books tours, triages maintenance, and logs everything to your CRM. Built for property management.

FAQ

More on peak leasing season call volume

Common follow-up questions property managers ask.

Contact support

Increasingly with AI answering, which absorbs overflow instantly so human agents focus on tours and applications during the rush.

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