Virtual receptionist for counseling
practices.
Every counseling inquiry answered with empathy. Every session booked in your EHR. Every crisis routed to a human. Frontdesk runs 24/7 and is HIPAA-compliant.
Virtual receptionists for counseling practices.
Counselors face the same call problem as all therapists. New-client inquiries arrive between sessions. Insurance questions stack up. Sliding-scale conversations take time. After-hours and weekend calls go to voicemail. Lost callers find the next practice.
A virtual receptionist for counseling handles the intake-and-scheduling work without breaking session focus. The right one is HIPAA-compliant, BAA-backed, trained for clinical context, and explicitly stops short of therapy.
Frontdesk runs 24/7, books into SimplePractice and TherapyNotes, routes crisis calls to 988 in seconds, and costs $109/month with no per-call fees.
Everything a great Virtual Receptionist for Counseling does. At 1/10th the cost.
Trained for counseling conversations
Counselors get an AI receptionist tuned for sensitivity. The voice, intake questions, and pacing all reflect the clinical context.
Books into SimplePractice, TherapyNotes, Headway
Native EHR sync. Appointments land in your calendar before the call ends.
HIPAA + BAA on every plan
Business Associate Agreement included. SOC 2 Type II. HITRUST-aligned. PHI encrypted end-to-end.
Crisis routing to 988
AI detects crisis language and routes immediately to 988, your on-call clinician, or a configured emergency line.
Bilingual coverage on every plan
English and Spanish standard. AI detects caller language automatically.
No per-call fees
Flat $109/month. Compare to live virtual receptionist services at $250 to $1,500/month.
Virtual Receptionist for Counseling tuned to your business.
Pre-trained workflows, industry-specific FAQ libraries, and CRM mappings for the most common verticals.
Popular use cases
Frontdesk vs other virtual receptionist options.
| Capability | WellReceived | Ruby | Frontdesk AI |
|---|---|---|---|
| HIPAA + BAA | Yes | Optional | Yes |
| EHR sync | Limited | Zapier | Native |
| Crisis routing | Manual | Manual | Built in |
| AI vs human | Human-only | Human-only | AI + human |
| Pricing | $250+/mo | $285+/mo | $109/mo flat |
FAQ
Virtual Receptionist for Counseling FAQs
Common questions about Virtual Receptionist for Counseling. If you don't see your question, our team can walk you through it.
Contact supportA remote answering service tuned for counseling practices. Handles intake, scheduling, insurance questions, and crisis routing. Frontdesk does all of that with AI; WellReceived and Ruby do it with humans.
Virtual receptionist for counseling.
HIPAA-ready.
Frontdesk runs 24/7, books into SimplePractice and TherapyNotes, routes crisis calls. Free 7-day trial.