AI SMS Agent: two-way texting
that closes work
Frontdesk is the AI SMS agent that holds real two-way conversations with your leads — qualifying intent, answering questions, booking appointments, and pushing structured data to your CRM. 24/7, from your existing business number.
An AI SMS agent is a two-way texting agent that qualifies leads, books appointments, and closes deals — entirely in SMS.
An AI SMS agent is a conversational agent that texts back-and-forth with your leads in real time. Unlike blast SMS campaigns, the agent actually responds — answering questions, asking qualifying ones, and pushing the conversation toward a measurable outcome.
Frontdesk’s AI SMS agent is trained on your business — services, pricing, FAQs, calendar — and texts from your existing business number. Every conversation is logged to your CRM with structured intent and outcome fields.
SMS has a 98% open rate and a 3-minute median read time. An AI SMS agent puts that conversion advantage on every inbound text — even when your team is asleep.
Everything a great AI SMS Agent does — at 1/10th the cost.
Two-way SMS conversations
Handles back-and-forth SMS with your business leads — qualifying, scheduling, and closing in text.
Responds in under a minute
95% of texts are read within 3 minutes. The AI SMS agent responds in under one — every time.
Books appointments by text
Reads your calendar, proposes slots, confirms — entirely in SMS, no clicks to a booking page required.
Captures structured lead data
Contact, intent, urgency, and outcome pushed straight to your CRM after every conversation.
Sends from your business number
Texts arrive from your existing business number — no random shortcodes, no broken trust.
Bilingual + multilingual
Detects the recipient’s language and replies natively — Spanish, French, Portuguese, and more.
AI SMS Agent tuned to your business.
Pre-trained workflows, industry-specific FAQ libraries, and CRM mappings for the most common verticals.
Popular use cases
Why SMS outconverts every other channel.
| Capability | Live Chat | Frontdesk AI | |
|---|---|---|---|
| Open rate | 20% | N/A | 98% |
| Response time | Hours | Office hours | Under 60s |
| Two-way conversation | Slow | Yes | Yes, in SMS |
| Books appointments | Manual | Sometimes | In-thread |
| Concurrent threads | ∞ | 1–3 per rep | Unlimited |
FAQ
AI SMS Agent FAQs
Common questions about AI SMS Agent. If you don't see your question, our team can walk you through it.
Contact supportAn AI SMS agent is a conversational agent that holds two-way text conversations with your leads in real time. It qualifies intent, answers questions, books appointments, and pushes structured data to your CRM — 24/7, from your existing business number.
Deploy your AI SMS agent today.
Close more in text.
Connect your existing business number, train Frontdesk on your services, go live in 10 minutes.