Frontdesk
Gorgias

AI Email Agent for Gorgias

Frontdesk pairs with Gorgias for ecommerce-specific email handling.

The problem

What you lose without AI Email Agent (Gorgias).

Gorgias AI add-on extra

No phone-channel email agent

Returns workflow manual

How Frontdesk solves it

AI Email Agent tuned for Gorgias.

Resolves emails end-to-end

Gorgias get AI that reads full threads, retrieves knowledge, drafts complete responses, and executes actions (refunds, account updates, status checks).

Multi-thread context awareness

AI parses long threads with forwarded messages, attachments, and multi-part questions.

Native CRM and helpdesk sync

Zendesk, HubSpot Service, Help Scout, Front, Gorgias. Tickets resolve or escalate automatically.

Action execution, not just drafts

Frontdesk AI processes refunds, updates accounts, checks order status. Not just suggested replies.

Brand-voice consistency

Trained on your tone, terminology, and brand guidelines.

Flat $65/month

Compare to Fin AI ($300+), Ada Email ($enterprise), Assembled (custom).

FAQ

AI Email Agent for Gorgias FAQs

Common questions about AI Email Agent for Gorgias.

Contact support

For most teams, Frontdesk handles email support with action execution and brand voice. Fin AI (Intercom), Ada, and Assembled are strong enterprise options.

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